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Autobulbs Direct Reviews

4.8 Rating 2,771 Reviews

95 %

of reviewers recommend Autobulbs Direct

Company Reviews

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Phone:

0844 8842888

Email:

info@autobulbsdirect.co.uk

Location:

Unit 4 Hollybrook Road Ind Est.SouthamptonHampshire
Southampton
SO16 6RB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bona fide business which provides plenty of choice ranging from the cheaper, not well known manufacturers, up to top of the range, higher priced items. I have ordered from Autobulbs Direct for some years now and never had any problems. My only negative would be that there is no automated email system to inform customers when the item has been dispatched, or at least I couldn't find any info as to when my order was on the way.”

Posted 7 years ago

“Slow delivery turnaround time. International Express states 7 days but it's been 12 days already & I still haven't received my package. Disappointing”

Posted 7 years ago

“I bought bulbs off of you in feb, used both in the pack and one of them blew in the matter of 4 months. I had to buy a new pair as my MOT was due this week. I sent a message through your customer service website as you state the bulbs have a years warranty, which is bot the case in this instance. Although i have yet yo hear back from you and that has been over a week now. I think your website is great and really easy to find the bulbs you need from just the registration plate and the delivery is always quick”

Posted 7 years ago

“Used them before and they were great, they replaced a broken bulb in a few days. Last time I used them I put my registration in for my new bike. Trying to get ahead of the game I ordered the bulbs before the bike was delivered. Dipped/full beams are both H7's but the website said H4's so I ordered those. (ABD are replacing those though) then I checked the indicator bulbs and they need to be amber instead of the clear ones recommended on the site. I emailed ABD a few days ago but haven't had a response yet so I'm stuck with 4 clear bulbs. Still waiting for a response from them a month later...”

Posted 7 years ago

“I fitted 2 hb4 120 /120 hb4 to my Lexus fog lights which cost me £50 to get fitted due to mudguard shield removing. I was disappointed with the performance from the bulbs I thought they would have been brighter wish I had picked l e d 's delivery was prompt as usual.jim”

Posted 8 years ago

“cheers for the sweets, err...but they were from haribo, a self proclaimed halal user....out of kilter with the UK animal cruelty laws...unless you wear a burka”

Posted 8 years ago

“Product had not arrived after just over a week. When queried response was prompt & product received within 48 hours”

Posted 8 years ago

“Ok”

Posted 8 years ago

“The ordering was painless. However, would have liked an e-mail saying that the bulbs had been despatched so would have a rough idea when they would arrive. Appreciated the Haribo Fangtastics though.”

Posted 8 years ago

“Good delivery and kept up to date. However the dipped beam shown as per car reg is incorrect. De07 bcz saloon is not hb4 or h4 it's h1 448 bulb. Please amend website. Would have given 5/5.”

Posted 8 years ago

“Good and indifferent , due to not being able to speak to anyone on a Saturday morning despite the answer phone msg stating the open hours, also stating they are now closed.. Call at 9.45am. Items delivered late , 2 weeks late, then like a bus the additional replacement turned up on the same day. However when finally getting hold of customer services , the service was good. Returned items as I had to purchase an alternative. Return policy good , however now waiting for the refund... Time will tell.”

Posted 8 years ago

“Didnt receive full set but sorted quickly. Wiper blades dont fit car makes or modle”

Posted 8 years ago

“I ordered the bulb which was recommended for my vehicle (using the online resource provided). It arrived very quickly but it wasn't the right bulb. I phoned and spoke to an advisor who did a more detailed check and found the correct bulb for me. I bought that bulb ...... and it still hasn't arrived over a week later....”

Posted 8 years ago

“Do not yet have order yet as Hermes has some security issues delivering to an Naval Base that other couriers don't have!?”

Posted 8 years ago

“Bulbs arrived quickly however it turned out one was listed incorrectly for my vehicle on the ABD website. Good but not foolproof...”

Posted 8 years ago

“The service I received was good. Unfortunately the bulbs I needed were given the wrong reference number in the company catalogue and so I had to return the first two bulbs, not a problem but inconvenient and unnecessary.”

Posted 8 years ago

“I keep getting harassed for a review even after you said ' we won't ask you again '”

Posted 8 years ago

“Sent wrong bulbs, then the correct ones but one did not work, hopefully the latest ones will work and last”

Posted 8 years ago

“The website provides a search function to identify products suitable to a particular car. I used this and purchased a pair of wipers and bulbs. The wipers arrived and did not fit my vehicle whilst they were also missing clips. I used the online form to advise autobulbs. After waiting two days without a response I emailed and then got a response. I will be returning the item so will see how that goes.”

Posted 8 years ago

“Good service - cost effective and speedy delivery. However, all the light bulbs supplied do effect my car's computer and indicate that bulbs are not working, which is contrary to the text quoted with each bulb purchased.”

Posted 8 years ago

Hi Ivan, Many thanks for your review and I am sorry to hear you are having issues with the bulbs. Please contact our customer service team on 0844 8842 888 or via email at info@abd.co.uk or using our online chat system and we can then work through the issues you have and try and get this resolved for you. Kind Regards The ABD team

Posted 8 years ago

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Autobulbs Direct is rated 4.8 based on 2,771 reviews