Autobulbs Direct Reviews

Name: Autobulbs Direct
Address: Unit 4 Hollybrook Road Ind Est.SouthamptonHampshire, Southampton
Rating: 4.77

4.8 Rating 2,771 Reviews

95 %

of reviewers recommend Autobulbs Direct

Company Reviews

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Phone:

0844 8842888

Email:

info@autobulbsdirect.co.uk

Location:

Unit 4 Hollybrook Road Ind Est.SouthamptonHampshire
Southampton
SO16 6RB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service will definitely purchase more products in the near future...????????”

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Posted 11 years ago

“Received my item very quickly”

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Posted 11 years ago

“Excellent company to deal with. Fantastic deals Quality products. Excellent delivery”

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Posted 11 years ago

“Quick efficient service, all very good”

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Posted 11 years ago

“First class advice over telephone before purchase.”

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Posted 11 years ago

“Website easy to use, order processed and payment taken immediately. Waited patiently for 12 days for delivery. Unable to get through on phone on day 8 and followed up with an e-mail. Did not receive a reply for 4 days, having sent 3 further e-mails. When I finally received a reply, customer service agreed to give me a full refund and did so immediately, otherwise the Overall Rating would have been worse. In the meantime I had ordered what I needed from Amazon and received them in less than 24 hours by normal 1st class post. You need to do better, Autobulbs! I thought I was better off using a specialised retailer rather than Amazon - how wrong I was!”

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Posted 11 years ago

Hi James I'm very sorry to hear you have not received the level of service either you or we would expect. In terms of delivery, we were let down by the courier. They have a 99.8% on time delivery success rate, but of course (as with all couriers incl. RM) something will go missing eventually. You were the unfortunate victim of this. However, you we subsequently let down by a lack of quick response either on phone or email. This is for us unacceptable and we very much apologise. We are already taking action to bring on more customer support staff to ensure this doesn't happen again. Many thanks for your feedback, it's very much appreciated and we will certainly be acting on it immediately. Kind regards Autobulbs Direct Team

Posted 11 years ago

“Excellent products, prompt delivery and goods arrived in good order. Will use again”

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Posted 11 years ago

“Easy way to get the correct parts quickly.”

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Posted 11 years ago

“Very good service and quick delivery”

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Posted 11 years ago

“Really quick delivery , great price , a pleasure to do business with , obviously value their customers would use again and recommend to others”

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Posted 11 years ago

“Quick response and very helpful and easy to use website.”

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Posted 11 years ago

“It took over a week for the blades to be delivered so if you are needing stuff in a hurry...”

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Posted 11 years ago

“Good experience quick Delivery Site easy to find what you need”

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Posted 11 years ago

“Good delivery and good prices.”

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Posted 11 years ago

“Nice people to deal with, always extremely helpful. Service excellent and delivered on time. Thank you.”

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Posted 11 years ago

“Excellent service. Very good range of up grade bulbs”

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Posted 11 years ago

“I found the company to be professional and reliable, 2 things I value in a company.”

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Posted 11 years ago

“Great service all round. Would definitely recommend.”

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Posted 11 years ago

“Good service and quick delivery Thank you.”

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Posted 11 years ago

“Cheap and prompt delivery will use again.”

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Posted 11 years ago

Autobulbs Direct is rated 4.8 based on 2,771 reviews