Autobulbs Direct Reviews

Name: Autobulbs Direct
Address: Unit 4 Hollybrook Road Ind Est.SouthamptonHampshire, Southampton
Rating: 4.77

4.8 Rating 2,771 Reviews

95 %

of reviewers recommend Autobulbs Direct

Company Reviews

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Phone:

0844 8842888

Email:

info@autobulbsdirect.co.uk

Location:

Unit 4 Hollybrook Road Ind Est.SouthamptonHampshire
Southampton
SO16 6RB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product easy to use website fast free delivery great work keep it up”

Helpful Report

Posted 10 years ago

“I recently ordered two Bosch Wiper blades which arrived just two days later. Unfortunately, one of the blades had a clip missing. Which I can only assume occurred during manufacture Auto bulbs immediately sent out a replacement part. I was impressed with the quality of service and speed of delivery for both the original purchase and replacement part. The blades were competitively priced and with such good service I would recommend this company.”

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Posted 10 years ago

“Great value and fast delivery. The website also contains great information and a wide range of products. It's easy to find the right product for your vehicle.”

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Posted 10 years ago

“good website easy to find right bulb”

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Posted 10 years ago

“Helpful service and prompt delivery”

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Posted 10 years ago

“Great response to my questions on bulb recommendation and the product arrived well packed and in the short timeframe advised. Would recommend this company.”

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Posted 10 years ago

“I have used autobulbs now for several years I am always impressed with the prices and the prompt delivery. I have recommended them to many friends all of which have also received a very good service. I have unfortunately had to return bulbs before whilst under the guarantee period again this was a very painless process and replacement bulbs sent out promptly. I have always received a top class service and will continue to use you.”

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Posted 10 years ago

“I have used Autobulbs a number of times over the last few years. Having once had to return an order (because of my error in ordering) they were most helpful and I would recommend this site to anyone looking for bulbs or the like.”

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Posted 10 years ago

“very good service, would use again.”

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Posted 10 years ago

“Excellent service - couldn't get the bulb I wanted in Halfords and came across Autobulbs - what a find. Free postage too!”

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Posted 10 years ago

“Still waiting for my order. Due to an error on your part. You have a mistake on your website which still has not been corrected after more than two weeks of me brining it to your attention??? This is an inaction speaks volumes, about the company's true attitude towards customers. No compensation has been offered for the inconvenience I have suffered though dealing with you. When I say compensation I mean a good will token to recognise the patients I have had, though this deplorable service. Offer of a free pack of bulbs. On the plus side you have answered all my emails. Also have had quite a fast response of answering the telephone. So now remains to be seen if you will now constantly spam me, as you have my email address??? So I have not been in any way disingenuous to you in rating you as Poor.”

Helpful Report

Posted 10 years ago

Hi Phil I'm sorry to hear you have had a poor experience. In terms of the incorrect data, this is something we take very seriously. The reason we have not yet updated your particular car is because we are currently in the middle of a total data refresh. This means EVERY SINGLE car is being analysed and updated one at a time. This represents nearly 50,000 entries in our database. As you can imagine, this takes time. Your feedback has been given to the data team and will be acted on when they reach your car, but there is much more involved in correcting data than simply replacing one value for another. We need to research why our data is wrong, is it a facelift or switch over year, when does the error start and finish, are any other entries for that car incorrect...etc. Believe me, we are constantly updating our data, and your car will be updated soon, but we have a very in-depth process we have to follow to ensure we don't create more problems in the future. In terms of your order, our customer service team will be in touch today to resolve any outstanding issues. Once again, I'm very sorry for the inconvenience and fully understand your frustration. Kind regards Autobulbs Direct Team

Posted 10 years ago

“Excellent service, right products, fast free shipping”

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Posted 10 years ago

“Good service, quick delivery and seems like a good product, but of course time will tell.”

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Posted 10 years ago

“Good prices, fast delivery...great service!”

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Posted 10 years ago

“This was an easier process than going to a shop to buy the bulbs.I would always use this service from now on also the price is great, the bulbs were here very quickly could not ask for better service. Thanks”

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Posted 10 years ago

“Fast free delivery and great products.would use again”

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Posted 10 years ago

“Very quick delivery good information very good prices will use again thankyou good selection”

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Posted 10 years ago

“Bulbs arrived very quickly and were exactly as required, I will use this company again in the future”

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Posted 10 years ago

“excellent products fast delivery great sales service pleasure to businesse will use again”

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Posted 10 years ago

“Very happy with them del in few days”

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Posted 10 years ago

Autobulbs Direct is rated 4.8 based on 2,771 reviews