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AUTODOC Reviews

4.1 Rating 1,114 Reviews
78 %
of reviewers recommend AUTODOC
4.1
Based on 1,114 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 68%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read AUTODOC Reviews
AUTODOC 5 star review on 24th September 2024
John Burton
AUTODOC 5 star review on 23rd September 2024
Mr S
AUTODOC 5 star review on 15th April 2024
Geoff Hart
AUTODOC 5 star review on 15th April 2024
Geoff Hart
AUTODOC 5 star review on 15th April 2024
Geoff Hart
AUTODOC 5 star review on 23rd August 2023
Zatanga Janica
AUTODOC 5 star review on 14th July 2023
ANDREI BALAZSI
7
Anonymous
Anonymous  // 01/01/2019
I think that Auto Doc is the most thoughtful and most reliable site for choosing auto parts without exaggeration
Helpful Report
Posted 2 years ago
As always the service is second to none, excellent selection of parts to choose from to fit the budget for the job.
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Posted 2 years ago
Prompt service and good prices
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Posted 2 years ago
Good communication from the AUTODOC team which sorted out my query quote swiftly thank you
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Posted 2 years ago
excellent list of parts, even better website, good delivery service and more so the price is excelelnt.
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Posted 2 years ago
Good service after buying and quick amswear in case of a problem
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Posted 2 years ago
Good items at an affordable price
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Posted 2 years ago
Parts arrived quickly and worked perfectly thanks
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Posted 2 years ago
Very efficient thank you
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Posted 2 years ago
Very easy to use and order and parts are as described
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Posted 2 years ago
Great prices, good range of stock
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Posted 2 years ago
I have used AUTODOC for three years now and as long as you plan ahead you get the parts you ordered in reasonable time . The choice is great from cheap end to expensive end . The down side is you have to be careful about fitting the new part which turns out to be faulty . Their policy is once it has been fitted and used they don’t refund or exchange. But I did experience this personally. After a lot of emails backwards and forwards they did refund me . They are head shoulders above Europart’s .
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Posted 2 years ago
Good prices, correct parts for vehicle. Prompt delivery
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Posted 2 years ago
Always excellent service and communication. App very good. Thank you.
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Posted 2 years ago
Good delivered quickly
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Posted 2 years ago
Thanks good parts
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Posted 2 years ago
All received, thanks. Regarding delivery time wasn’t aware about a specific amount of days so this needs to be improved, the customer needs to know how many days the delivery will take. Overall all good!
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Posted 2 years ago
Good service thanks
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Posted 2 years ago
Good product's, something is very cheap and convenient. Only "problem" is delivery time. To long to be delivered.
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Posted 2 years ago
Very easy to order via the app, great prices, quick efficient delivery and customer care.
Helpful Report
Posted 2 years ago
AUTODOC is rated 4.1 based on 1,114 reviews