AUTODOC Reviews

Name: AUTODOC
Rating: 4.09

4.1 Rating 1,097 Reviews

78 %

of reviewers recommend AUTODOC

Company Reviews

Questions

Metrics

4.1

Based on 1,097 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3823 6789

Location:

Josef-Orlopp-Str. 55, 10365 Berlin , Deutschland
Deutschland

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AUTODOC 5 star review on 24th September 2024

John Burton

AUTODOC 5 star review on 23rd September 2024

Mr S

AUTODOC 5 star review on 15th April 2024

Geoff Hart

AUTODOC 5 star review on 23rd August 2023

Zatanga Janica

ANDREI BALAZSI

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices fast delivery and that's with euro road blocks we'll done auto doc & ev ir”

Helpful Report

Posted 1 year ago

“as always, competetive pricing, a rich inventory of various products and to fit so many makes and models. excellent support services with very helpful how to video guides. would be helpfull if dates are known for when out of stock products will be available and also more stocks and items such as reconditioned gearboxes with mileage and time warranties”

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Posted 1 year ago

“Good quality”

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Posted 1 year ago

“I think that Auto Doc is the most thoughtful and most reliable site for choosing auto parts without exaggeration”

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Posted 1 year ago

“As always the service is second to none, excellent selection of parts to choose from to fit the budget for the job.”

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Posted 1 year ago

“Prompt service and good prices”

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Posted 1 year ago

“Good communication from the AUTODOC team which sorted out my query quote swiftly thank you”

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Posted 1 year ago

“excellent list of parts, even better website, good delivery service and more so the price is excelelnt.”

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Posted 1 year ago

“Good service after buying and quick amswear in case of a problem”

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Posted 1 year ago

“Good items at an affordable price”

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Posted 1 year ago

“Parts arrived quickly and worked perfectly thanks”

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Posted 1 year ago

“Very efficient thank you”

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Posted 1 year ago

“Very easy to use and order and parts are as described”

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Posted 1 year ago

“Great prices, good range of stock”

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Posted 1 year ago

“I have used AUTODOC for three years now and as long as you plan ahead you get the parts you ordered in reasonable time . The choice is great from cheap end to expensive end . The down side is you have to be careful about fitting the new part which turns out to be faulty . Their policy is once it has been fitted and used they don’t refund or exchange. But I did experience this personally. After a lot of emails backwards and forwards they did refund me . They are head shoulders above Europart’s .”

Helpful Report

Posted 1 year ago

“Good prices, correct parts for vehicle. Prompt delivery”

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Posted 1 year ago

“Always excellent service and communication. App very good. Thank you.”

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Posted 1 year ago

“Good delivered quickly”

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Posted 1 year ago

“Thanks good parts”

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Posted 1 year ago

“All received, thanks. Regarding delivery time wasn’t aware about a specific amount of days so this needs to be improved, the customer needs to know how many days the delivery will take. Overall all good!”

Helpful Report

Posted 1 year ago

AUTODOC is rated 4.1 based on 1,097 reviews