AUTODOC Reviews

Name: AUTODOC
Rating: 4.08

4.1 Rating 1,101 Reviews

78 %

of reviewers recommend AUTODOC

Company Reviews

Metrics

4.1

Based on 1,101 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

AUTODOC 5 star review on 24th September 2024

John Burton

AUTODOC 5 star review on 23rd September 2024

Mr S

AUTODOC 5 star review on 15th April 2024

Geoff Hart

AUTODOC 5 star review on 23rd August 2023

Zatanga Janica

ANDREI BALAZSI

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Decent price. Decent service. Will use again.”

Helpful Report

Posted 2 years ago

Hey Darren! Thank you for your feedback. We are very happy to know that we were able to surprise and please you! Best regards, AUTODOC Team

Posted 2 years ago

“Gods value and quick accurate service, recommended”

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Posted 2 years ago

Hello James ! Thank you for your feedback. Have a nice day! Best regards, AUTODOC Team

Posted 2 years ago

“Great choice of parts for all budgets and requirements”

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Posted 2 years ago

Hello! We are very pleased to receive positive feedback from our customers! Good luck on any road. Best regards, AUTODOC Team

Posted 2 years ago

“Great value,great service and a great range of products to suit all budgets.The app is easy to use and payments are safe and secure.It really makes maintaining a car more affordable.”

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Posted 2 years ago

Hey Phil! Thank you for your great feedback! We're glad to know that our efforts are noticed. It is extremely important to us. We look forward to seeing you in our online store. Best regards, AUTODOC Team.

Posted 2 years ago

“First class excellent service”

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Posted 2 years ago

Hello Graham! We want to thank you for your time and positive feedback! Best regards, AUTODOC Team

Posted 2 years ago

“10/10 very good experience.”

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Posted 2 years ago

Hello Colin! Thank you for taking time to leave a review of our company. Have a nice day! Best regards, AUTODOC Team

Posted 2 years ago

“Great prices, the best customer service ever experienced. Very professional”

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Posted 2 years ago

Hello Filip! We are very pleased to read the sincere reviews. Thank you for choosing our company. We are glad that you were satisfied with everything. Best regards, AUTODOC Team

Posted 2 years ago

“Good part 👏”

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Posted 2 years ago

Hello David! Thank you for your positive feedback! Best regards, AUTODOC Team

Posted 2 years ago

“Very fast delivery and excellent packaging.”

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Posted 2 years ago

Hello! Thank you very much for your feedback and wonderful rating. We will continue to work only for 5* Best regards, AUTODOC Team

Posted 2 years ago

“very good”

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Posted 2 years ago

Hello Robert ! Thank you very much for your time and appreciation. Best regards, AUTODOC Team

Posted 2 years ago

“I'm always finding items on your site that are out of stock.. I understand this can happen but please can you make the OUT of STOCK sign more visible...”

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Posted 2 years ago

Hello Kim ! Thank you for your feedback. Please note that you can always contact us for support. We'll check if we have an alternative item for your car to help you to keep your car on top. Have a nice day! Best regards, AUTODOC Team

Posted 2 years ago

“Delivery time is too long, I have purchased items from Germany a few days after my order with you and these items will be delivered before yours. I find this very frustrating. Otherwise you have good products at fair prices.”

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Posted 2 years ago

Hello David ! We are very pleased to read the sincere reviews. Thank you for choosing our company. Feel free to contact us for sharing more of your thoughts. We appreciate it. Best regards, AUTODOC Team

Posted 2 years ago

“Great company to deal with - brilliant range of parts and people fully committed to helping you solve your problems. Good prices too!”

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Posted 2 years ago

Hey Harry! Thank you for your feedback. We are very happy to know that we were able to surprise and please you! Best regards, AUTODOC Team

Posted 2 years ago

“One of the items ordered stated it fit my car through inputting my registration but it was wrong and returning items is a nightmare so im out of pocket.”

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Posted 2 years ago

Hello Darren! We are sorry for inconvenience caused. Please note that the final check for compatibility is possible only with the help of the OEN (Original Equipment Number). The descriptions of our products contain their technical specifications and OEN references to guarantee their compatibility with a certain vehicle. Before placing an order, you should check the OEN indicated in the description of the item. To return the goods it is required to fill out return request in your personal account or on our website. It would be no longer possible if return period has expired. Feel free to contact us at trust@autodoc.co.uk, if you have any questions. We are at your disposal and will be happy to help you. Best regards, AUTODOC team

Posted 2 years ago

“Excellent! I found Autodoc, quick and efficient and my part arrived very quickly as has been my previous experience.”

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Posted 2 years ago

Hello Justin ! Thank you for your positive feedback! Best regards, AUTODOC Team

Posted 2 years ago

“No probs at all.items arrive in good time and alway what iv ordered..”

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Posted 2 years ago

Hello! Thank you for your feedback. We are very happy to know that we were able to surprise and please you! Best regards, AUTODOC Team

Posted 2 years ago

“Brilliant ,knowledgeable and professional.”

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Posted 2 years ago

Hello! Thank you very much for the kind words. Please, feel free to contact us if you have any questions. Best regards, AUTODOC Team

Posted 2 years ago

“Great prices,products and service.”

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Posted 2 years ago

Hello Mr CLARKSON! Thank you for your positive feedback! Best regards, AUTODOC Team

Posted 2 years ago

“quick service and delivery but postage expensive ?”

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Posted 2 years ago

Hello Mr Philip Green! Thank you for your feedback. Please note that we offer shipping free of charge on big orders. Feel free to contact us at trust@autodoc.co.uk, if you have any questions. Have a nice day! Best regards, AUTODOC Team

Posted 2 years ago

“Awesome service, easy to use platform and quality spares”

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Posted 2 years ago

Hello! Thank you for your feedback. We are very happy to know that we were able to surprise and please you! Best regards, AUTODOC Team

Posted 2 years ago

AUTODOC is rated 4.1 based on 1,101 reviews