AUTODOC Reviews

Name: AUTODOC
Rating: 4.15

4.2 Rating 1,232 Reviews

80 %

of reviewers recommend AUTODOC

Company Reviews

Metrics

4.2

Based on 1,232 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

AUTODOC 5 star review on 24th September 2024

John Burton

AUTODOC 5 star review on 23rd September 2024

Mr S

AUTODOC 5 star review on 15th April 2024

Geoff Hart

AUTODOC 5 star review on 23rd August 2023

Zatanga Janica

ANDREI BALAZSI

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery product was as expected. Can't fault them”

Helpful Report

Posted 3 years ago

Hey Martin! Thank you very much for your feedback and wonderful rating. We will continue to work only for 5* Best regards, AUTODOC Team

Posted 3 years ago

“Great service, will use again”

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Posted 3 years ago

Hello Jane ! We want to thank you for your time and positive feedback! Best regards, AUTODOC Team

Posted 3 years ago

“Easy to deal with, and reasonable delivery times.”

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Posted 3 years ago

Hello Derek! We are very pleased to receive positive feedback from our customers! Good luck on any road. Best regards, AUTODOC Team

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Hello! Thank you very much for the kind words. Please, feel free to contact us if you have any questions. Best regards, AUTODOC Team

Posted 3 years ago

“First class service every time”

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Posted 3 years ago

Hello Richard! Thank you very much for your time and appreciation. Best regards, AUTODOC Team

Posted 3 years ago

“Very good service.”

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Posted 3 years ago

Hello! Thank you for your feedback. We are very happy to know that we were able to surprise and please you! Best regards, AUTODOC Team

Posted 3 years ago

“Great selection of parts, a great web site. I just wish you could do next day delivery”

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Posted 3 years ago

Dear Mr Andrew Chapman, Thank you for taking time to leave a review of our company. Have a nice day! Best regards, AUTODOC Team

Posted 3 years ago

“Very good, correct parts every time, delivered on time when promised”

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Posted 3 years ago

Hello Eric! Thank you very much for your feedback and wonderful rating. We will continue to work only for 5* Best regards, AUTODOC Team

Posted 3 years ago

“Great quality Speedy delivery all at a great price”

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Posted 3 years ago

Hello James ! Thank you for your positive feedback! Best regards, AUTODOC Team

Posted 3 years ago

“First class service”

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Posted 3 years ago

Hello Steve! Thank you very much for your time and appreciation. Best regards, AUTODOC Team

Posted 3 years ago

“Excellent selection and more or less idiot-proof as there's a cheap insurance option for returns”

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Posted 3 years ago

Hello! Thank you very much for the kind words. Please, feel free to contact us if you have any questions. Best regards, AUTODOC Team

Posted 3 years ago

“Brilliant Service, as always, thank you”

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Posted 3 years ago

Hello! Thank you very much for the kind words. Please, feel free to contact us if you have any questions. Best regards, AUTODOC Team

Posted 3 years ago

“I was pleased that the part for my Honda civic 1989 was avaiilable”

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Posted 3 years ago

Hello! Thank you for taking time to leave a review of our company. Have a nice day! Best regards, AUTODOC Team

Posted 3 years ago

“I have purchased a number of items over the years and I am happy to continue buying from AUTODOC recommended supplier 👍😺”

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Posted 3 years ago

Hello! Thank you very much for the kind words. Please, feel free to contact us if you have any questions. Best regards, AUTODOC Team

Posted 3 years ago

“Ordered a MAF from here. Stated that it was OE Quality. Having not resolved the problem I had to take the car to a garage who diagnosed the brand new MAF was faulty. Not impressed with the fact that budget, Far East products are marketed as OE Quality because it's a comical claim when you realise they're Wish/Temu standard parts. AutoDoc would do well to remove the poor quality items and just leave the decent branded parts instead. However, my complaint was listened to (only when I got the garage to provide an invoice stating the MAF was faulty) and not only did AD 100% refund my original order, I was also refunded the labour charge incurred in diagnosing the fault and for that I am very grateful and very impressed. Customer services were responsive, friendly and helpful. So yes, I would use AD again but I would stick to the branded parts.”

Helpful Report

Posted 3 years ago

Hello! Since the part was in usage and is not in a new condition, the issue is investigated under warranty process. Only during the investigation we with manufacturer can make a decision, whether part was faulty, installation was done not properly or indicate other reason that led to defect of part. We always do our best to help our customers prepare all related documents to speed up the warranty process and to increase chances of successful warranty. Please accept our sincere apologies for the inconvenience. We'd appreciate it if you could update your review to let us know if there has been any headway made on this, and if not, if you can let us know more about your issue on trust@autodoc.co.uk. Best regards, AUTODOC team

Posted 3 years ago

“Excellent company to deal with”

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Posted 3 years ago

Hello! Thank you for your feedback. Have a nice day! Best regards, AUTODOC Team

Posted 3 years ago

“Fast and reliable service. Will use this Company again.”

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Posted 3 years ago

Hello Eddie! Thank you very much for your time and appreciation. Best regards, AUTODOC Team

Posted 3 years ago

“Easy site to use and the prices were much better for the same brand (Gates) than I could get locally. D”

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Posted 3 years ago

Hello! Thank you for your positive feedback! Best regards, AUTODOC Team

Posted 3 years ago

“first class parts service fro start to finish. easy to navigate the website and track the parts. UK delivery time is about a week but thats OK with me.”

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Posted 3 years ago

Hello! Thank you for your kind words and appreciation of the quality of our work. Your feedback - is the best reward for us. We are looking forward to seeing you in our online store. Best regards, AUTODOC Team

Posted 3 years ago

“good choice, pretty fast delivery.”

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Posted 3 years ago

Hello! Thank you very much for the kind words. Please, feel free to contact us if you have any questions. Best regards, AUTODOC Team

Posted 3 years ago

AUTODOC is rated 4.2 based on 1,232 reviews