Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.38

4.4 Rating 2,486 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,486 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 11th December 2025

Anonymous

Automotive Superstore 5 star review on 1st December 2025

Best Poser Rajen SONARAM

Automotive Superstore 5 star review on 21st November 2025

56 Chev

Automotive Superstore 5 star review on 18th October 2025

Anonymous

Automotive Superstore 5 star review on 9th October 2025

Barry

303

Anonymous

Anonymous // 01/01/2019

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English

“Very helpful, told them through email what I was after told them what car it was and in 10 minutes I had a response. Fingers crossed it is exactly what I'm after will know in the week when they arrive :)”

Helpful Report

Posted 3 years ago

Hi Scott, Happy to hear we could help get you the parts you needed. Let us know if we can again in the future!

Posted 3 years ago

“I have to say thank you for the very very fast delivery and as I live in the country it was fast and everything went perfect also the items I purchased were well priced so all I can say is well done and thanks again.”

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Posted 3 years ago

Hi Duane, Great to know it all arrived quickly! Happy to help in the future!

Posted 3 years ago

“I ordered a NOCO GB Boost PRO 3000A on a Sunday and it arrived the next Wednesday Cannot ask for better delivery So very happy”

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Posted 3 years ago

Hi Gregory, Good to know it arrived fast for you. Happy to help in the future!

Posted 3 years ago

“Fast delivery and good prices.”

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Posted 3 years ago

Hi Vincent, Good to hear all went as we expect for our customers. Happy to help in the future!

Posted 3 years ago

“Easy to use site, good range.”

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Posted 3 years ago

“Easy to use website. Saved heaps on local auto store prices. Would highly recommend them.!”

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Posted 3 years ago

Hi Grant, Glad we could help. Let us know if you need anything in the future!

Posted 3 years ago

“Easy website to use and very efficient in their response. Sent my order the same day. Very impressed.”

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Posted 3 years ago

Hi Jeff, Thanks for the feedback. Happy to hear we could dispatch this quickly for you!

Posted 3 years ago

“Good value, quality and price”

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Posted 3 years ago

Hi John, Thanks for the feedback. Hope we can help again in the future!

Posted 3 years ago

“Purchased replacement wipers for my vehicle - they're hard to find locally, as it's a rare car. Prompt shipping, good communication, they fitted perfectly. I'd happily use AS again.”

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Posted 3 years ago

Hi Michael, Glad we could help find the correct item for you. If you need anything in the future we are happy to help!

Posted 3 years ago

“The parts were ordered 30 May 2022 and delivered 06 Jun 2022 Price and delivery schedule as advertised. Well done team”

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Posted 3 years ago

Hi Robert, Glad everything went smoothly for you. Let us know if you need any help in the future!

Posted 3 years ago

“Good product, best price, slow delivery... Delivery took 6 days, I should have just driven the 45min to collect.”

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Posted 3 years ago

Hi Ivor, Sorry this experience has not gone as hoped. I will have a manager reach out to you and see what we can do for you.

Posted 3 years ago

“Part just arrived. Thank you so much for your very promt service”

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Posted 3 years ago

Hi Lynette, Thanks for the review! Glad it arrived quickly for you. Hope we can help you in the future!

Posted 3 years ago

“I'd like to to thank Automotive Superstore for their service organisation, delivery and installation of both my DashCam’s. Having originally purchased a Thinkware DashCam & a Kenwood Headunit from Automotive Superstore. I had no hesitation in purchasing another one from them months later for my other vehicle. The Guy’s at Automotive Superstore listened and advised reasonable options available for my consideration. This transparency is why I am putting in my recommendation of Automotive Superstore Sales & Service.”

Automotive Superstore 5 star review on 5th June 2022

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Posted 3 years ago

Hi Ped, Thanks for the feedback! Glad we could help and we look forward to helping you again in the future!

Posted 3 years ago

“all went fast and without complications... only the recommendations what we should have bought to fix the radio in the car was not quite right... FOR Aerpro FP9016K Install kit suit Toyota - Black WAS no need !”

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Posted 3 years ago

Hi, Sorry there was an issue with your order. I would like to get in contact and resolve this for you, Can I please have your order number?

Posted 3 years ago

“A mistake was made and this item was left out of delivery Great staff apologized, I got it the next day and they didn't play the blame game I'll shop with them in the future regards john”

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Posted 3 years ago

Hi John, Sorry for the error. Happy to hear our team sorted this out straight away for you. Hope we can help you in the future!

Posted 3 years ago

“prompt delivery , happy thanks..”

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Posted 3 years ago

“Easy website to navigate around and find what you want with a minimum of fuss. As I’m in the area I’ll collect my parts from the store at Castle Hill..great staff and very helpful with difficult bits to find. Recommend them to all my friends who need to get stuff..5 stars....”

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Posted 3 years ago

“Ordered an exhaust gasket and it came stuffed in a bag like this. Pretty sure that’s not how gaskets should be packed. Not sure if it’s worth fitting a cracked gasket”

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Posted 3 years ago

Hi Kit, Sorry to see you have had an issue. I will have a manager contact you today and get this resolved asap.

Posted 3 years ago

“Excellent customer service.”

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Posted 3 years ago

“Arrived in good time. Perfect fit. Great price.”

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Posted 3 years ago

Automotive Superstore is rated 4.4 based on 2,486 reviews