Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 3,622 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 3,622 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Automotive Superstore 5 star review on 11th October 2026

336

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed a sensor for my 2012 C4 ehdi Citroen they had the best price and it was a Bosch part and and quick shipping was here within 3 days”

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Posted 2 years ago

“Bought a clutch kit for my car on sale and was half the price than any other store! And free deleviry”

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Posted 2 years ago

“Very unhappy about the disparity between what your website says about delivery times and the reality.”

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Posted 2 years ago

“Yes purchased on the 8th may still have not received purchase?”

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Posted 2 years ago

“great transaction, well priced products, fast delivery, can recommend Automotive Superstore .”

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Posted 2 years ago

“still waiting for them to be delivered”

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Posted 2 years ago

“The item was listed in stock but could not be supplied. No alternative could be provided. The only option was a refund which is better than nothing.”

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Posted 2 years ago

“Delivery was very prompt and good communication”

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Posted 2 years ago

“We ordered a new battery for our BMW & the whole process was so easy to use. From the start we couldn’t be happier the order arrived in a very short time for an interstate item it was rather quick. Will use again and recommend to use anytime you need car parts”

Automotive Superstore 5 star review on 29th May 2024

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Posted 2 years ago

“Excellent communication and suoer speedy service”

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Posted 2 years ago

“Was a very excellent shopping experience. Needed a list and price of all the gear I needed to install a new headset into my car. The guys got back to me with the list and at a great price. 10/10.”

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Posted 2 years ago

“Ordered 3 weeks ago still have not even received a update”

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Posted 2 years ago

“The online store was very easy to navigate. The parts required were easy to find. Checkout was straightforward.”

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Posted 2 years ago

“My order of Autoglym has not been delivered. Instead a Rhino rack for a lady in NSW was delivered to me here in Perth. I am still waiting for resolution.”

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Posted 2 years ago

“This product was supposed to be a match for my daughter's vehicle after a rego search on your site. A 5 seater Nissan 2014 X Trail...a 7 seater X Trail was not mentioned and I don't think they even made them in 2014? However I got the wrong pads and the rubbish I had to go through to have them replaced meant she had to borrow cars for over a month. I gave up & bought pads from Supercheap. Your replacements arrived over a month after the original order AND PAYMENT! Now I'm out of pocket and have a set of pads she doesnt any longer require. Very poor performance AS.”

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Posted 2 years ago

“Automotive Superstore has the best range of brand leading part. There are always great sales on.”

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Posted 2 years ago

“My negative review is for the seller, not the product. It’s impossible to rate something you’ve not received. I made a point of contacting Automotive Superstore prior to ordering. I asked them specifically if the items were physically in stock in their own store, not “in stock” in a supplier’s warehouse, as I needed the parts quickly. I was told they had these and they would dispatch in 3-5 days. One month later, following lies and errors, still no shipping notification. When I first contacted them, I was told their warehouse was busy, running a day or two behind, so my order would he dispatched in next couple of days. After another delay, I got the same story, then finally got the truth that they never had the parts. So, they lied when I ordered, or I could be generous and presume they made an error. It’s hard to believe it was an error, when they compounded the lie by telling me twice they had shipping delays in their own warehouse, before I got the truth. After this, I was told the stock was due shortly, only to find out (well after they were supposedly receiving the stock) that they have sent my parts to another customer, who ordered after myself! Either they’ve added incompetence to mistruth, or this is a very poor attempt at trying to soften the fact they still haven’t ordered my parts. Each time they’ve told me the order will soon be filled, I resisted cancelling the order and trying to find another seller, as I assumed they couldn’t continue with this behaviour. It appears my assumption was wildly incorrect.”

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Posted 2 years ago

“Ordered my product on the 9/5/24 & still waiting!”

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Posted 2 years ago

“The shopping on line is quick and easy. I'm disappointed that I've been charged a delivery fee, though, as AS advertises free delivery if the purchase is over $99.00. Also, changing my password proved impossible. An email with a link to change my password just didn't arrive, so I had to shop as a guest. I'm disappointed.”

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Posted 2 years ago

“Easy to navigate through website, prices are good, large range of products.”

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Posted 2 years ago

Automotive Superstore is rated 4.4 based on 3,622 reviews