Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 3,610 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 3,610 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Automotive Superstore 5 star review on 11th October 2026

336

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very happy with the purchase,great price and quality have fitted them and work great”

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Posted 3 years ago

“Very responsive but the most auto stores were. I think all online Auto stores could their web guides as alll of them had search problems and item info problems either incorrect or ambiguous. Items ordered arrived very promptly considering xmas too. I havent checked items yet because i need to get under the vehicle to measure ....and its xmas so next week.”

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Posted 3 years ago

“Free ams stickers not provided with order as promised?”

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Posted 3 years ago

“Hail Blanket is good quality”

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Posted 3 years ago

“Well packaged”

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Posted 3 years ago

“Excellent service and great product.”

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Posted 3 years ago

“Prompt and efficient service. Very good knowledge.”

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Posted 3 years ago

“Parts work great only down side bit excessive on delivery time ,was quicker getting items from the US than Sydney”

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Posted 3 years ago

“Great place to shop”

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Posted 3 years ago

“Ordered number plate covers to fit "Japanese plates" but they are to big for Queensland JDM style plates. Not sure if I ordered the wrong ones, altrex just aren't a good fit or Automotive Superstores description isn't accurate. Also they are curved so they don't sit flat on the number plate? Hopefully they'll settle down after being fitted to the car for a while otherwise they won't really keep the dirt & dust off my new plates.”

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Posted 3 years ago

“Good service but only got 2/3rd of my order,but I'm sure you will sort it out”

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Posted 3 years ago

“Everything was good except after making the purchase it’s to hard to contact and talk which sometimes you need to do to make the right decision”

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Posted 3 years ago

“Ian very happy this was my first time I A1”

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Posted 3 years ago

“quick service correct parts good set up”

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Posted 3 years ago

“Before I place my order, l want to find out some more details which I can't see it on line, then l call, wait for 10 minutes still on hold, finally give up. Anyway, l place my order on line, l tried to put my unit number in the shipping form, no matter how much times l edit the unit number, still ended up not showing the no. Then l thought it might be their privacy protection not showing the no. At the end l have to pick it up from the post office (not big deal), because there is no unit number??? Apart from that, the delivery is extremely quick, only take 2days, they updated me every progress of the shipment. I am happy with it and highly Recommend for the delivery service.”

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Posted 3 years ago

“Bought microfilters for my car. Online shopping and model matching was very good. Delivery was quite good but order dispatch took nearly a week which was surprising.”

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Posted 4 years ago

“Yet to install. Delivery could have been more expedient. Processing took longer than expected from an online purchase.”

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Posted 4 years ago

“Great product, exactly how advertised, and fairly priced.”

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Posted 4 years ago

Hi Matthew, Thanks for the feedback! Happy to help in the future if you need anything!

Posted 4 years ago

“I recently purchased Sony XAV-AX5000 headunit, Thinkware F200 Pro and G55CL Reverse Camera and got it installed in my 2010 Mazda 6. The pricing was reasonable and am very happy with my overall experience dealing with the staffs-Kevin and Sergei. Sergei was technician who installed the items and did a very good job and the job was done in 2.5-3 hrs. I would have rated 5, if only the phone accept/reject steering buttons were working (some program issue!), which am disappointed. However, appreciate Sergei for calling me and explaining the issue in detail. I can make do with Siri for making calls and the touchscreen on the headunit to accept / reject the call. Everything else is working well. Thank you guys for the wonderful experience!”

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Posted 4 years ago

Hi Vinodh, Thanks for the detailed feedback. Our install team and Customer service team have been working hard to provide a better experience for our customers. Glad to see it is working for our customers!

Posted 4 years ago

“Delivered on time and works well.”

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Posted 4 years ago

Automotive Superstore is rated 4.4 based on 3,610 reviews