Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,917 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,917 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always thought autonet were very professional and never had any problems either when contacting them by phone or email Staff very pleasant and everything explained in the documentation.”

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Posted 7 years ago

Hi Joanne, Thank you for letting us know you are happy with the service from Autonet. Kind regards Mollie

Posted 7 years ago

“Great customer service. Are dealing with my recent claim promptly”

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Posted 7 years ago

Hi, Thank you for letting us know you are happy with the service from Autonet. Kind regards Mollie

Posted 7 years ago

“Really fair price and hassle free, thank you”

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Posted 7 years ago

Hi Matthew, Thank you for letting us know you found the process hassle free. Kind regards Mollie

Posted 7 years ago

“Easy to use brilliant staff. Fair price and full y guided through the policy. Most of all NO hassle.”

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Posted 7 years ago

Hi Charles, Thank you for letting us know you are happy with the service from Autonet. Kind regards Mollie

Posted 7 years ago

“Very good amd were straight to the point”

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Posted 7 years ago

Hi, Thank you for letting us know you found the process the process easy to complete. Kind regards Mollie

Posted 7 years ago

“No problems so far”

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Posted 7 years ago

Hi, Thank you for taking the time to review Autonet. Kind regards Mollie

Posted 7 years ago

“If there was a No start option it would be clicked. Never use! Went via Gocompare. Information wasn't transfered over correctly. I was told i had to pay over £300 additional premium after taking out insurance and paying deposit. They claimed i was in 2 accidents despite the no claims bonus sent over with proof of 1. They explained i hadnt made them aware of my points which i had. They then used the excuse i was 1 month out to the date exactly on my Sp30 and this was going to cost me £190. I explained this was clearly an accident. No remorse and to cancel they would take 50% of my deposit if not more and any money i had paid up until then on my monthly payment. Either way i would be out of pocket. Checked go compare again quote came out £100 cheaper but i would have to pay to cancel my policy. In total 2 hours on the phone, hung up on a number of time and also when they said they would call me back they never did. I had to chase this issue myself. Waist of my time and money and i still have to remain with this insurer. Never been this disappointed in insurance provided before.”

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Posted 7 years ago

Hi Evie, Thank you very much for taking the time to get in touch. We place a great deal of importance on customer satisfaction and would like to look into this for you. I have passed your details on to Customer Services department and someone will be in touch. Kind regards Carly

Posted 7 years ago

“Very easy and simple questionnaire to fill out and a quick detailed price and response.”

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Posted 7 years ago

Hi, Thank you for letting us know that the insurance was easy to arrange online. Kind Regards Carly

Posted 7 years ago

“Great prices, great cover options, online form filling and payment was easy to complete, paper copies as requested arrived in days.”

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Posted 7 years ago

Hi, Thank you for letting us know that the insurance was easy to arrange online and the price was competitive. Kind Regards Carly

Posted 7 years ago

“Great service and prices!”

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Posted 7 years ago

Hi Donna, Thank you for letting us know that you are happy with the service. Kind Regards Carly

Posted 7 years ago

“its was good”

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Posted 7 years ago

Hi, Thank you for your comments, we are pleased to hear that you are happy with the service. Kind Regards Carly

Posted 7 years ago

“Cheap and cheerful. No Thrills but get the job done.”

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Posted 7 years ago

Hi, Thank you for taking the time to review Autonet, its great to hear the price was competitive. Kind regards Mollie

Posted 7 years ago

“Very helpful patient when I 'phoned to check on some details.”

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Posted 7 years ago

Hi, Thank you for the comments, we are pleased to hear you are happy with the service from Autonet. Kind regards Mollie

Posted 7 years ago

“quick & easy to do. free motor legal protection included as a bonus.”

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Posted 7 years ago

Hi Carly, Thank you for the comments, we are pleased to hear the process was quick and easy. Kind regards Mollie

Posted 7 years ago

“It was easy to set up auto net insurance. I can't really comment on anything else as I've only just taken out the cover and won't know my real opinion unless I need to make a claim!”

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Posted 7 years ago

Hi Nicki, Thank you for letting us know you found the process easy to complete. Kind regards Mollie

Posted 7 years ago

“Great insurance at an excallant price”

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Posted 7 years ago

Hi Steve, Thank you for the comments, we are pleased to hear the price was competitive. Kind regards Mollie

Posted 7 years ago

“Good value but challenging to set up.”

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Posted 7 years ago

Hi Linda, Thank you for the comments, we place a great deal of importance on customer feedback. Kind regards Mollie

Posted 7 years ago

“Easy transition”

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Posted 7 years ago

Hi, Thank you for taking the time to review Autonet. Kind regards Mollie

Posted 7 years ago

“EASY TO USE”

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Posted 7 years ago

Hi, Thank you for letting us know you found the website easy to use. Kind regards Mollie

Posted 7 years ago

“Excellent policy at an excellent price.”

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Posted 7 years ago

Hi, Thank you for the comments, we are pleased to hear the price was competitive. Kind regards Mollie

Posted 7 years ago

Autonet Insurance is rated 4.5 based on 8,917 reviews