Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,917 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,917 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to purchase process”

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Posted 7 years ago

Hi, Thank you for the comments, we are pleased to hear you found the policy easy to purchase. Kind regards Mollie

Posted 7 years ago

“Just set up my new insurance, simple and good value”

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Posted 7 years ago

Hi, Thank you for letting us know you found the process simple and good value. Kind regards Mollie

Posted 7 years ago

“Execellent online service. Every thing has been finalized under 10 minutes. Easy and very user friendly website to make payment and set direct debit. 10 out of 10 ☺️”

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Posted 7 years ago

Hi, Thank you for letting us know you are pleased with the service from Autonet. Kind regards Mollie

Posted 7 years ago

“Clear and easy website to use.”

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Posted 7 years ago

Hi, Thank you for the comments, we are pleased to hear you found the website easy to use. Kind regards Mollie

Posted 7 years ago

“Fantastic service from start to finish which takes all the usual hassle away from finding insurance”

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Posted 7 years ago

Hi Paul, Thank you for the comments, we are pleased to hear you are happy with the service from Autonet. Kind regards Mollie

Posted 7 years ago

“Excellent service”

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Posted 7 years ago

Hi, Thank you for letting us know you are happy with the service from Autonet. Kind regards Mollie

Posted 7 years ago

“Does exactly what it says on the tin. Cheap as chips, straight forward online application. Just what I was looking for!”

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Posted 7 years ago

Hi Paul, Thank you for letting us know you found the process straight forward. Kind regards Mollie

Posted 7 years ago

“The renewal came through by post very happy with price all completed very smoothly very satisfied thank you”

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Posted 7 years ago

Hi Paul, Thank you for the comments, we are pleased to hear the renewal process was smooth to complete. Kind regards Mollie

Posted 7 years ago

“All seemed to go smoothly.”

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Posted 7 years ago

Hi Jim, Thank you for letting us know you found the process smooth. Kind regards Mollie

Posted 7 years ago

“Easy to use and sign up to”

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Posted 7 years ago

Hi Thomas, Thank you for the comments, we are pleased to hear the website was easy to use. Kind regards Mollie

Posted 7 years ago

“very good quotes”

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Posted 7 years ago

Hi, Thank you for the comments, we are pleased to her the price was competitive. Kind regards Mollie

Posted 7 years ago

“there are a very efficient cost effective and reliable company I have used in the past”

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Posted 7 years ago

Hi, Thank you for your comments and we are pleased to hear that you are happy with the service from Autonet. Kind Regards Carly

Posted 7 years ago

“Easy to use web site, best quote around, well managed and it didn't cost any extra for a paper copy, great will use again.”

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Posted 7 years ago

Hi Jeremy, Thank you for your comments and we are pleased to hear that the website was easy to use and the price was competitive. Kind Regards Carly

Posted 7 years ago

“Quick simple and easy to do your car/van insurance”

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Posted 7 years ago

Hi, Thank you for letting us know that it was quick and easy to insure you vehicle with Autonet. Kind Regards Carly

Posted 7 years ago

“No hassle, no problems.”

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Posted 7 years ago

Hi Terry, Thank you for letting us know that you are happy with the service from Autonet. Kind Regards Carly

Posted 7 years ago

“Threatened with cancellation of policy due to '3 claims on database' after speaking to another insurance company found there to be only 2 claims on database. Very poor customer service, told I would be called back with regards to cancellation but never was, told they hadn't received my emails but they clearly had as I received an automatic response email confirming they had received it!!!! Alternate quotes with them were astronomical, gone with other company!!!”

Helpful Report

Posted 7 years ago

Hi, Thank you very much for taking the time to get in touch. We place a great deal of importance on customer satisfaction and I have passed your file on to our Complaints department to look into. Kind regards Carly

Posted 7 years ago

“Very easy to use and very clear to understand”

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Posted 7 years ago

Hi Paul, Thank you for your comments and we are pleased to hear that you found the process easy. Kind Regards Carly

Posted 7 years ago

“Met my need for insuring a second car in my name with calm explanations despite difficulties with phone lines. I think I had to have 3 different agents talk to me in the end but each picked up the challenge with polite helpfulness.”

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Posted 7 years ago

Hi Mark, Thank you for your comments and we are pleased to hear that you are happy with the service. Kind Regards Carly

Posted 7 years ago

“Great friendly service, very helpful and understanding customer service department.”

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Posted 7 years ago

Hi, Thank you for letting us know that you are happy with the service from Autonet. Kind Regards Carly

Posted 7 years ago

“Best price quoted, covering all my insurance needs. Fairly simple applying online. Nothing complicated to fill out. Easy set up of direct debit and first instalment. Hope it's this easy if I ever need to make a claim, touch wood I won't need to find out.”

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Posted 7 years ago

Hi Hazel, Thank yo for letting us know that you found the online application easy to fill out and that the price was competitive. Kind Regards Carly

Posted 7 years ago

Autonet Insurance is rated 4.5 based on 8,917 reviews