Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,917 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,917 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So easy to use on line, have been with them before for my commercial vehicle.”

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Posted 7 years ago

Hi Nicola, Thank you for your comments and we are pleased to hear that you found the online application easy to use. Kind Regards Carly

Posted 7 years ago

“Very straight forward, all done in 5 minutes online”

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Posted 7 years ago

Hi, Thank you for your comments, we are pleased to hear that your insurance was easy to set up. Kind Regards Carly

Posted 7 years ago

“sound easy to do”

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Posted 7 years ago

Hi, Thank you for your comments and we are pleased to hear that your insurance was easy to arrange. Kind Regards Carly

Posted 7 years ago

“Autonet are the dominet players in the van insurance category. They are very competative and efficient”

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Posted 7 years ago

Hi, Thank you for your comments and we are pleased to hear that your insurance premium was competitive. Kind Regards Carly

Posted 7 years ago

“WEBSIT EXCELLENT EASY TO USE”

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Posted 7 years ago

Hi, Thank you for letting us know that you found the website easy to use. Kind Regards Carly

Posted 7 years ago

“Good to the point quotes”

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Posted 7 years ago

Hi, Thank you for your comments and we are pleased to hear that you are happy with the service. Kind Regards Carly

Posted 7 years ago

“Quick and easy, cant fault them.”

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Posted 7 years ago

Hi, Thank you for letting us know that you found the insurance quick and easy to arrange. Kind Regards Carly

Posted 7 years ago

“easy to calculate, easy to process, easy to insure and very competitive.”

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Posted 7 years ago

Hi Richard, Thank you for letting us know that your policy was easy to arrange and that the premium was competitive. Kind Regards Carly

Posted 7 years ago

“Worst service, been on the phone over an hour spoke to 4 different people just to change a car, they quoted double that of everyone’s else I would avoid them at all costs”

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Posted 7 years ago

Hi Joanne, Thank you very much for taking the time to get in touch. We place a great deal of importance on customer satisfaction and would like to look into this for you. Unfortunately we do not have enough information included on your review to locate your file. If you would like us to look into this further, please can you get in touch via reviewsites@autonetinsurance.co.uk. If you include your contact details and a short summary, we will be able to locate your file. Kind regards Carly

Posted 7 years ago

“Speedy and helpful not much more to say”

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Posted 7 years ago

Hi Ray, Thank you for your comments and we are pleased to hear that you are happy with the service. Kind Regards Carly

Posted 7 years ago

“Well priced, efficient service”

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Posted 7 years ago

Hi Ian, Thank you for letting us know that you are happy with the service. Kind Regards Carly

Posted 7 years ago

“Great price, easy to sort out, hope I never have to test their claims department.”

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Posted 7 years ago

Hi Adrian, Thankyou for letting us know that your insurance was easy to set up and that the price was competitive. Kind Regards Carly

Posted 7 years ago

“I would never purchase car Insurance with this company again having taken out a car insurance with this company 4 weeks ago I decided to change my car. I looked up on confused .com and got a new quote for my new car £267.00 so I called Autonet to get a price on the policy I had to change the car which I had Paid £289.00 for they gave me a price of £450.00 so I said I will cancel the policy and they said that would be £168.00 after 90mins on the phone the underwriters who said they could maybe help with a cheaper price came up with a discounted rate of £750.00 so I am tied to paying £450.00 but will never recommend or use them again”

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Posted 7 years ago

Hi, Thank you very much for taking the time to get in touch. We place a great deal of importance on customer satisfaction and would like to look into this for you. I have passed your details to our Customer Services Department and someone will be in touch shortly. Kind regards Carly

Posted 7 years ago

“Good price offered and relatively easy to deal with if you need basic changes, although as always you will have to run the gauntlet of options to reach the desired operator. Fast delivery of emailed certification and T&Cs. But as always - it pays to shop around.”

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Posted 7 years ago

Hi Philip, Thank you for your comments and we are pleased to hear that you are happy with the service. Kind Regards Carly

Posted 7 years ago

“very good value formoney great site to purchase from very easy”

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Posted 7 years ago

Hi Sharon, Thank you for your comments and we are pleased to hear that the price was competitive. Kind Regards Carly

Posted 7 years ago

“I found that Autonet Insurance very helpful when I talk to the staff and unlike other Insurance company they did not raise their prices to a stupid rate that you have troll the internet for a lower price”

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Posted 7 years ago

Hi, Thank you for your comments and we are pleased to hear that you are happy with the service from Autonet. Kind Regards Carly

Posted 7 years ago

“Great customer service very helpful. Good value for money. recommend”

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Posted 7 years ago

Hi Adrian, Thank you for your comments and we are pleased to hear that you are happy with the service. Kind Regards Carly

Posted 7 years ago

“The insurance premium is very good but did not like the £25 renewal fee if this had been seen before I renewed I probably would have gone somewhere else.”

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Posted 7 years ago

Hi David, Thank you for your comments and we are pleased to hear that you are happy with the renewal premium. The reason we charge a renewal fee is to cover the costs that we incur when administering the policy such as, updating the motor insurance database and issuing documents etc. Kind Regards Carly

Posted 7 years ago

“Easy to renew, good value for money”

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Posted 7 years ago

Hi Ann, Thank you for your comments and we are pleased to hear that you found the policy easy to renew. Kind Regards Carly

Posted 7 years ago

“Not good experience atall”

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Posted 7 years ago

Hi Jack Thank you for taking the time to get in touch, I have passed your details on to our complaints department and someone will call you shortly. Kind regards Mollie

Posted 7 years ago

Autonet Insurance is rated 4.5 based on 8,917 reviews