Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,917 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,917 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple and straightforward.”

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Posted 6 years ago

Hi, Thank you for letting us know you found the process simple and straightforward. Kind regards Mollie

Posted 6 years ago

“Insurance was through a price comparison website. Competative price on car insurance. Site was easy to negotiate and understand. cant comment on customer service as have not needed to use so far. Also awaiting documents via email.”

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Posted 6 years ago

Hi, Thank you for your comments, we are pleased to hear you found the site easy to use. Kind regards Mollie

Posted 6 years ago

“being told the payment system was down last night so they was unable to take payment but if i wanted to complete the insurance transaction this morning i would have to pay an additional 15 pounds over the phone for the operators help or i could go back online and redo the quote and sort it out myself for no extra charge was a bit rude”

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Posted 6 years ago

Hi Brian, Thank you for your comments, we are sorry to hear that there was an issue with the payment system. I can now see that your policy has been set up so if you have any other queries please don't hesitate to contact us. Kind regards Carly

Posted 6 years ago

“Effortless renewal and competitive prices!”

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Posted 6 years ago

Hi Tony, Thank you for the comments, its great to hear the price was competitive. Kind regards Mollie

Posted 6 years ago

“This policy appears to have virtually everything one requires in car insurance and at a reasonable rate”

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Posted 6 years ago

Hi, Thank you for letting us know you found the price competitive. Kind regards Mollie

Posted 6 years ago

“Excellent quote - beat other rivals by a mile with cover just as good. No fuss to arrange and very straightforward.”

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Posted 6 years ago

Hi Paul, Thank you for the comments, we are pleased to hear you found the policy straightforward to arrange. Kind regards Mollie

Posted 6 years ago

“Great service - great price”

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Posted 6 years ago

Hi, Thank you for letting us know you are happy with the service from Autonet. Kind regards Mollie

Posted 6 years ago

“Changing to Autonet was simple and they offered a good rate.”

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Posted 6 years ago

Hi, Thank you for letting us know you are happy with the service from Autonet. Kind regards Mollie

Posted 6 years ago

“Very competitive quote Very helpful on phone”

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Posted 6 years ago

Hi Dane, Thank you for letting us know you are happy with the service from Autonet. Kind regards Mollie

Posted 6 years ago

“brilliant price, really easy to use online forms”

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Posted 6 years ago

Hi Paul, Thank you for letting us know that you found the online process easy and the price was competitive. Kind Regards Carly

Posted 6 years ago

“EASY TO FOLLOW INSTRUCTIONS”

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Posted 6 years ago

Hi, Thank you for letting us know that you found the process easy. Kind regards Carly

Posted 6 years ago

“Quick efficient service”

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Posted 6 years ago

Hi, Thank you for letting us know that you are happy with the service from Autonet. Kind regards Carly

Posted 6 years ago

“Staff very good & efficient. Waiting time for calls to answer too long, had to dial repeatedly. Price good.”

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Posted 6 years ago

Hi Tim, Thank you for your feedback, we are pleased to hear you found the price competitive. Kind regards Mollie

Posted 6 years ago

“QUITE STRAIGHTFORWARD”

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Posted 6 years ago

Hi, Thank you for letting us know you found the process straightforward. Kind regards Mollie

Posted 6 years ago

“quick easy site over £125 saved thank you”

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Posted 6 years ago

Hi Jason, Thank you for the comments, we are pleased to hear you found the site quick and easy to use. Kind regards Mollie

Posted 6 years ago

“Simple transaction. Good value”

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Posted 6 years ago

Hi, Thank you for your comments, its great to hear the transaction was simple. Kind regards Mollie

Posted 6 years ago

“I was dealt with by a friendly and informative member of staff who was able to answer my questions clearly. I haven’t given 5 stars as I have only just joined!”

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Posted 6 years ago

Hi, Thank you for letting us know you are happy with the service from Autonet. Kind regards Mollie

Posted 6 years ago

“requested a call back which did not happen so bought policy myself on line. Easy enough to do and prices quite good. we have three vehicles so will definitely check with you when renewal dates are close.”

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Posted 6 years ago

Hi Eric, Thank you for your comments, I am pleased to hear that you found the online process easy and the price was competitive. I am sorry to hear you did not receive a call back and I will pass this feedback on to make sure it doesn't continue to happen. Kind Regards Carly

Posted 6 years ago

“Everything was quick and efficient with my contact.She cracked on and was sorted in about 10 mins.”

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Posted 6 years ago

Hi Carol, Thank you for your comments, it is great to hear that the policy was quick to set up. Kind Regards Carly

Posted 6 years ago

“Cheaper than last year”

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Posted 6 years ago

Hi, Thank you for your comments, it is great that we were able to get a more competitive renewal price for you. Kind Regards Carly

Posted 6 years ago

Autonet Insurance is rated 4.5 based on 8,917 reviews