Aviva Reviews

2.0 Rating 537 Reviews
24 %
of reviewers recommend Aviva
2.0
Based on 537 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
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info@aviva.co.uk

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Aviva 1 star review on 10th August 2022
FARAMITA GHEORGHE
Aviva 1 star review on 10th August 2022
FARAMITA GHEORGHE
Aviva 1 star review on 10th August 2022
FARAMITA GHEORGHE
Aviva 1 star review on 10th August 2022
FARAMITA GHEORGHE
Aviva 1 star review on 10th August 2022
FARAMITA GHEORGHE
Aviva 1 star review on 10th August 2022
FARAMITA GHEORGHE
Aviva 1 star review on 10th August 2022
FARAMITA GHEORGHE
15
Anonymous
Anonymous  // 01/01/2019
Just easy service and efficient
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Posted 6 years ago
They were easy to talk to.
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Posted 6 years ago
I always get excellent service from Aviva
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Posted 10 years ago
Excellent service, best price available to me, yet again, thankyou!
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Posted 10 years ago
Cheapest insurance company
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Posted 1 month ago
Good experience
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Posted 1 year ago
I have got car insurance on the past, good prices, and friendly on the phone
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Posted 1 year ago
Good communications and good level of insurance cover.
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Posted 1 year ago
Very easy and intuitive experience.
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Posted 1 year ago
Had excellent service from them when someone caused an accident - they were the other (guilty) parties insurer - they were so accommodating that I renewed with them on my next years car insurance. Sadly they have not remained competitive, so have had to change insurance companies
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Posted 1 year ago
very easy to get things clarified
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Posted 1 year ago
Easy to use
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Posted 1 year ago
I have had Aviva for car insurance for the last 4 years, however they could not price match my lowest quote this year, therefore it is with regret that I have fired them
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Posted 2 years ago
Very quick to reply
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Posted 2 years ago
Easy to find details online via confused.com Good range of policies.
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Posted 2 years ago
I've been a customer of Aviva before and intend getting car insurance off them again.
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Posted 2 years ago
Good company with wide range of products and services. Helpful staff but wait times to get through can be long.
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Posted 2 years ago
Simple, no nonsense process on-line. Did not have to provide evidence NCD bonus as Aviva obtained this from previous car insurer
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Posted 2 years ago
Very helpful when I experienced a fault with my vehicle and provided a replacement and a taxi to help me with transport. Swift in sorting out a tow truck and all was covered without affecting my no claims.
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Posted 3 years ago
Good services. friendly staff ;)
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Posted 3 years ago
Aviva is rated 2.0 based on 537 reviews