AX Paris Reviews

1.2 Rating 286 Reviews

3 %

of reviewers recommend AX Paris

1.2

Based on 286 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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About AX Paris:

AX Paris is a fun, fashionable, affordable women’s brand, best known for its New Look, House of Fraser and Debenhams concessions. Axparis.co.uk provides great looks and sizzling celebrity style fashion brands with a wide range of affordable casual and eveningwear to suit every occasion. From body-cons, bodysuits shift and smock dresses to winter woolies and faux fur customers can get a bargain starting from just £15.

Visit Website

Phone:

0161 835 1419

Email:

Sales@axparis.co.uk

Location:

Unit 3, Trafalgar Business Park, Broughton Lane
Manchester
M8 9TZ

How quickly does AX Paris resolve customer queries?

Helpful Report

(4 weeks ago)

Greater than 61% of reviewers feedback is AX Paris takes over a week to resolve customer queries.

Helpful Report

(4 weeks ago)

47.62%

Industry Average

“ The returns policy is a joke from this company i was within 14 days of receiving my order but their returns portal had locked me out, after advice from a customer service member i returned the goods manually, only to be emailed to say i had been issued a gift card which is not what i was expecting as i was entitled to a refund according to my understanding which is when the headache came. ”

- Anonymous

“ £65 down due to a missing item from my last order and customer services were not helpful at all. ”

- Anonymous

“ keep clear of AX Paris, bad quality clothing,I returned all items got less than half of my money back,customer service dreadfull. ”

- Anonymous

AX Paris Reviews

Customer Service - Bad