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Baby Pavilion Reviews

4.9 Rating 9,307 Reviews

98 %

of reviewers recommend Baby Pavilion

Company Reviews

Product Reviews

4.9

Based on 9,307 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 21st August 2023

73

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am so glad my lactation consultant told me about Baby Pavilion. It took out 100% of the stress I had about ordering a pump through insurance. I ordered the pump I wanted in a matter of minutes and they reached out to me within 2 hours of the order or verify my information and get the order processed. I got my pump in the mail a few days later! I could not recommend this company enough!”

Posted 1 day ago

“I can’t rave enough about baby pavilion. I was sketchy at first because you get so much more than any other breast pump company and it sounded too good to be true. So I emailed them first regarding my prescription to see if it was sufficient for them and they replied back real fast. So friendly, Felt like I was texting a friend. They have so many options that I was confused about what to get. (Not really a problem,I know) as if that isn’t enough they give you a very nice upgraded package instead of just a basics. Not just a pump, but all that you might need such as milkbags and the cooler, ect. I placed my order, They sent it the same day. And within two days, I had a nice box in front of my door. Hassle free, just easy, no headache. Thanks for the top-notch service. Haven’t had such a good experience in a long time. And as a first time, mom, I Appreciate it.”

Posted 5 days ago

“They made getting a breast pump super easy reached out to my obgyn and had my prescription filled and had my pump shipped that same day.”

Posted 6 days ago

“The simplest ordering and shipping and receiving! My breast pump came with the best bag and cooler bag!”

Posted 1 week ago

“Beyond helpful and fast customer service!”

Posted 1 week ago

“Crazy how easy and smooth it was to order with BP, there were a few medical shops locally that we could go to with tricare but they were very limited on the pumps we could pick. I filled out the form and attached my prescription and we had a tracking number an hour later with our pump on the way! If you are military and looking for the best option with tricare this is it!”

Posted 1 week ago

“5 stars for customer service, efficiency, and speed of delivery! This was my third pregnancy and Baby Pavilion was so easy to deal with, I wish I had known about them for the first two pregnancies!”

Posted 1 week ago

“Wonderful customer service. I needed my pump quickly and their customer service was able to help me get my order sent out the same day! They also had the best Spectra S1 package with extra accessories.”

Posted 2 weeks ago

“Easy communication and fast delivery!!!”

Posted 2 weeks ago

“I have been very impressed with the quick responses, timely manner in which I received my pump, and friendliness of staff. The website was easy to navigate. I made a mistake and uploaded my old prescription for a pump and that same day someone reached out to me, she fixed it, and made sure my pump got put on the truck to ship out that same day!The owner has also contacted me for feedback. If that is not true dedication and a sign of compassion then I don’t know what is. I highly recommend & will use in the future. Also love hearing real voices on the line vs automated calls. Thank you guys!!!!”

Posted 2 weeks ago

“My first pregnancy I didn’t know much of what I wanted to order for a pump. I ended up ordering the spectra s1 and it just didn’t work well for me. I even had it inspected by my lactation consultant for fit and to make sure I was using it properly. It was also ordered through military medical supplies (MMS) and they promised me breast milk bags. I got one box of 100 bags and after that they told me I needed to buy them myself as they were no longer provided. I was fortunate to produce well enough that I never needed my pump and used the haakaa instead to just collect let down while feeding. This is now my second pregnancy. I did my research on pumps and what I wanted to give a try to for this round. I searched ALL of my breast pump options across many sites- MMS, Aeroflow, Baby Pavilion, a place called mommy care kit that my OB office suggested, etc. I compared all the pumps and what was available to me covered by my insurance- TriCare East (Humana military). I very specifically decided I wanted to give the Lansinoh discreet duo a try and Baby Pavilion was THE only site who offered it. I wanted to try a hands free option and something that had silicone and didn’t require me to hold something against myself. Not only was I extremely happy to see it was everything I wanted but the process was fast AND easy compared to what I used in the past. I’m unsure the process of getting breast milk bags in the future or how that promise holds true, but it was THE fastest and easiest process in anything military related that I have dealt with yet. I uploaded my prescription as a photo and selected my pump and within an hour it was approved and another hour from that it was prepared and ready for shipping. While I don’t plan to have anymore children- I wish so much that someone recommended, explained, and suggested Baby Pavilion to me the first round. The easement of use as well as getting exactly what I wanted couldn’t have eased my mind or thrilled my emotions more. I highly recommend them to anyone without a second thought.”

Posted 2 weeks ago

“This is my second time using Baby Pavilion for my breast pump and supplies and I absolutely love them. They are very responsive and my order arrived within days of ordering and being shipped.”

Posted 2 weeks ago

“What a great, easy experience! I ordered my pump, texted my prescription, and received it a few days later. The process was flawless. 10/10 would recommend Baby Pavilion.”

Posted 3 weeks ago

“Absolutely easy as can be y’all. Also very quick. I got my pump and bags a couple days after I ordered them!”

Posted 3 weeks ago

“Baby Pavilion was absolutely instrumental in my breastfeeding experience. I was able to easily order a pump that worked for me and had pouches to store milk included with my choice. This not only was one of the simplest things to do, but the pump came very quickly! Thank you so much, Baby Pavilion!”

Posted 3 weeks ago

“Shipping was so fast,it was delivered the next day after I ordered.”

Posted 3 weeks ago

“Baby Pavilion was recommended to me by a Physician at Portsmouth Naval Medical Center to get my Breast Pump, once I recevied my prescription from my midwife, I put my order in that Monday and received all of my supplies that following Wednesday! I can't even begin to explain how impressed I am at how fast Baby Pavilion received, reviewed, packaged and shipped my order to me, made getting what I needed for me and my baby seamless, easy and stress-free. I will be recommending Baby Pavilion to all the soon-to-be mamas!”

Posted 1 month ago

“I’m so happy with my new Brest bump 😍”

Posted 1 month ago

“Easy to order, fast to deliver!”

Posted 1 month ago

“I’m so happy with my choice cause another website was not giving me for free with my insurance the model that I want and actually they didn’t even have the one that I really want . I’m so glad this company popped up on my feed advertisement for tricare moms and I got the one that I really wanted and I got feedbacks from my friends for it . It is also great that once you go to check out they let you know that you get free 100 bags which is absolutely amazing , instead of going back and try to add that on your cart. Very easy to apply for it , took 4 days to come and I’m so excited for it . I can’t wait to deliver and get the other supplies too !”

Posted 1 month ago

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Baby Pavilion is rated 4.9 based on 9,307 reviews