Back on Track USA Reviews

Name: Back on Track USA
Address: 350 Circle of Progress Dr, , Pottstown, 350 Circle of Progress Dr, , Pottstown, Pennsylvania
Rating: 4.70

4.7 Rating 931 Reviews

91 %

of reviewers recommend Back on Track USA

4.7

Based on 931 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

About Back on Track USA:

By combining modern textile technology and traditional Chinese medicine, which is supported by scientific studies, Back on Track creates therapeutic products that help horses, dogs, and people achieve a more active and comfortable life.

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Back on Track USA 4 star review on 18th September 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my knee brace, fits great. I talked my husband into purchasing the ankle brace.”

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Posted 2 years ago

“Back on Track is the only pad my trainer, who is specialized in equine message therapy, uses. Keeps my horses’ backs happy!”

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Posted 2 years ago

Dear Lindsey, Thank you so much for your fantastic 5-star rating of Back On Track USA! We truly appreciate your support and are thrilled to hear how satisfied you are with our products. It's great to know that Back on Track is the only pad your specialized trainer in equine massage therapy chooses. We take pride in creating high-quality products that help keep horses' backs happy and healthy. Your trust in our brand means the world to us. Thank you for the picture of your handsome guy wearing our pad! We look forward to continue serving you and your horses with our top-notch products. Warmest regards, Kathy M. Back On Track USA

Posted 2 years ago

“Love these products! My horses and myself love them! Would love to be an ambassador”

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Posted 2 years ago

“Love BOT!!! Nothing else compares and the fabrics are amazing!! My horse loves everything.”

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Posted 2 years ago

“Amazing customer support! Well made product”

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Posted 2 years ago

We appreciate your positive feedback and your 5-star review!

Posted 2 years ago

“Everything way good and helpful. I will be order more from you on the future. Thank you.”

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Posted 2 years ago

“My daughter absolutely loved the helmet!”

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Posted 2 years ago

“As I navigate my equestrian journey, I find myself returning to purchase different BOT products and am pleasantly surprised by how well they work and the value for my money.”

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Posted 2 years ago

“I love everything I have purchased from Back on Track!”

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Posted 2 years ago

“Thank you Back on Track for your therapeutic bed… it wass delivered quickly and is so well made.”

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Posted 2 years ago

“I love Back on Track. I had issues with some of the things I ordered and returns were handled quickly. More than once. I very highly recommend BoT and their products.”

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Posted 2 years ago

“Absolutely love all my Back on Track products. Loving the look of the new saddle pad I got.”

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Posted 2 years ago

“Back on Track products are well made and last for years with a lot of daily use.”

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Posted 2 years ago

“Great company, great products! Very helpful in injury recovery.”

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Posted 2 years ago

“Love the back on track mesh sheet ! Great for hot days, or putting underneath a blanket. I also purchased a helmet that is my favorite! It's super light and fits the best any helmet ever has”

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Posted 2 years ago

“The Billie Socks are a wonderful pair of socks. They are thicker then the regular socks but not to thick to make a big difference in your shoes. I can ware them year round and my feet stay comfortable. I have high arches and one with arthritis which would give me pain with a tied shoes. Since wearing the socks the pain has gone away. I would recomend them.”

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Posted 2 years ago

“Great company to work with... easy and fast.”

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Posted 2 years ago

“Excellent product. Dreadful shipping price! More than $30 (lowest offered) for $39 wrap. Not heavy! Almost cancelled order over extreme shipping fee”

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Posted 2 years ago

Dear Carol, Thank you so much for taking the time to leave us a 5-star rating for Back On Track USA. We truly appreciate your support and are so happy to hear that you are satisfied with our product. We understand your concerns regarding the shipping price and we apologize for any inconvenience caused. Our shipping rates are determined by various factors including package weight, handling, and delivery services. Your feedback is valuable to us, and we will certainly take your comments into consideration as we strive to improve our services. We are grateful for your decision to proceed with the order, and we hope that the excellent quality of our wrap makes up for the shipping fee. Should you have any further questions or concerns, please don't hesitate to reach out to us. We are always here to assist you in any way we can. Once again, thank you for choosing Back On Track USA. We value your business and look forward to serving you again in the future. Warmest regards, Back On Track USA Team

Posted 2 years ago

“I initially was introduced to Back On Track through horses and now use them for my dogs. They are a quality product that serves an important purpose.”

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Posted 2 years ago

“BOT makes a difference in how I feel. My dog has pep back in her step at 13 years old. My OTTB horse also has less tightness when I use BOT with him.”

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Posted 2 years ago

Dear Laurie, Thank you so much for your amazing 5-star rating of Back On Track USA. We truly appreciate your kind words and are thrilled to hear that our products have made a positive difference in how you, your horse and your dog feel. We design our products with the goal of improving the well-being of both humans and animals, so hearing success stories like yours is incredibly rewarding. Thank you again for your support and for taking the time to share your experience with us. We are always here to assist you with any further needs you may have. Warmest regards, Kathy M. Customer Service Back on Track USA

Posted 2 years ago

Back on Track USA is rated 4.7 based on 931 reviews