Back on Track USA Reviews

Name: Back on Track USA
Address: 350 Circle of Progress Dr, , Pottstown, 350 Circle of Progress Dr, , Pottstown, Pennsylvania
Rating: 4.70

4.7 Rating 875 Reviews

91 %

of reviewers recommend Back on Track USA

4.7

Based on 875 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

About Back on Track USA:

By combining modern textile technology and traditional Chinese medicine, which is supported by scientific studies, Back on Track creates therapeutic products that help horses, dogs, and people achieve a more active and comfortable life.

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Back on Track USA 5 star review on 14th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and great products. I originally bought products for my horse and I can see the difference in him and feel the difference in our rides, he loves all of his Back on Track gear. Then I started buying products for myself, I cannot live without my back brace. Now, my dog has the mini blanket and she is OBSESSED. I tell everyone about Back on Track.”

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Posted 2 years ago

“Always great products that not only work but also withstand good use!”

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Posted 2 years ago

“I just received my package from back on track, and I am amazed by the amazing quality and fast shipping! I absolutely love the shirt! It fits great, and looks amazing! I got the cooling towel, and it has been so so helpful. I am very prone to overheating, and this towel is a great way for me to not get so hot. My pups won't stop fighting over who gets to sleep on the thereputic blanket. They love it so much! I am truly very impressed with this brand and recommend their products to anyone and everyone!”

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Posted 2 years ago

“BOT products are my favorite!”

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Posted 2 years ago

“I LOVE Back On Track and their Welltex technology!”

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Posted 2 years ago

“Every time I have a question regarding an item, they always respond quickly and are always helpful! Every item I have purchased over the years has been everything I thought it would be. The quality is always 100! And to make things better, the difference I’ve noticed in all my animals since starting to use BOT is huge!”

Back on Track USA 5 star review on 29th February 2024

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Posted 2 years ago

“I use the knee brace and the back brace. They both help me continue on with my life. I ride a horse and always wear the back brace.”

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Posted 2 years ago

“Works great, releaves pain. T-shirt is true to size. No need to order a size up.”

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Posted 2 years ago

“I have used BOT Western underpads for 12 years. Have not wanted to change on my main horse. My older ones were from an event award. So glad I tried that pad.”

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Posted 2 years ago

“I love Back on Track products!! They have helped my horses so much in their comfort and recovery. My current horse is rehabbing from kissing spine surgery, and I am excited to use BoT products to help in his rehab. Back on Track have incredible products for great prices!”

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Posted 2 years ago

Dear Max, Thank you so much for your outstanding 5-star rating of Back On Track USA! We truly appreciate your kind words and loyal support. At Back On Track, we are committed to providing incredible products at great prices, ensuring that our customers receive the best value for their money. Your satisfaction is our utmost priority, and we are grateful for your continued trust in our brand. We look forward to serving you with top-notch products and excellent customer service in the future. If you ever have any questions or need further assistance, please do not hesitate to reach out. Thank you once again for being a valued customer! Warm regards, Kathy M Customer Service Representative Back on Track USA

Posted 2 years ago

“I love all these products! They have tremendously helped my horses during there competition season! One of my favorite products is the liniment spray but I just can’t afford to get it every few months!”

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Posted 2 years ago

“Excellent products, quality workmanship with long lasting wear. Very good value.”

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Posted 2 years ago

“I struggled with finding the right glove size for my skinny hand with long fingers! I had to swap sizes three times and each time, they processed the swap easily!”

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Posted 2 years ago

Thank you so much for your outstanding 5-star rating and for taking the time to share your positive experience with Back On Track USA.

Posted 2 years ago

“Having only used the cinch once, I think it’s great! It’s very soft and my mare went really well in it. Can’t wait to ride in it more!”

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Posted 2 years ago

Dear Danielle, Thank you so much for giving Back On Track USA a 5-star rating! We look forward to serving you again. Best regards, Back On Track USA

Posted 2 years ago

“I have bought the gloves, the socks and neck wrap for my arthritis. These products are amazing because the pain seems to go away after a few minutes of wearing them. I bought an extra pair of gloves for my truck and wear them on long drives. I even bought a pair of them for my husband and father who both say the same thing. The gloves are amazing and helps the pain in their hands. Pictured below is me wearing my gloves at a damp Fast Cat trial. They kept my hands pain free the entire day.”

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Posted 2 years ago

“I love all of the Back on Track products I’ve ever purchased. A lot of my friends use these products as well and they all love and promote them. I’ve been a customer for about 5 years and will continue to be for years to come!”

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Posted 2 years ago

Dear Haylee, Thank you so much for your stellar 5-star rating of Back On Track USA! We greatly appreciate your support and loyalty. it's wonderful that your friends also use them. We are genuinely grateful for your kind words, and look forward to serving you for many more years to come! Warm regards, Kathy M. Customer Service Back on Track USA

Posted 2 years ago

“Love my Back on Track mesh sheet so bought the Back on Track quick wraps. They keep the pony's legs tight and helped get rid of his scratches”

Back on Track USA 5 star review on 17th February 2024

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Posted 2 years ago

Thank you Amy - your horse looks well-outfitted. Beautiful!

Posted 2 years ago

“I love the simplicity of the product - and it feels great!”

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Posted 2 years ago

Dear Sharon, Thank you so much for giving Back On Track USA a 5-star rating! We truly appreciate your kind words and positive feedback. "I love the simplicity of the product - and it feels great!" Your comment beautifully captures the essence of what we strive to achieve with our products - a simple yet effective solution that brings comfort and well-being. Once again, thank you for your support and for choosing Back On Track USA. We look forward to serving you again in the future. Warm regards, Kathy M. Customer Service BackonTrackUSA

Posted 2 years ago

“Have no problems . It’s the second order on those boots . Liked first set had to get another set for other horse . Would be nice if you guys gave something off if you buy multiple sets . Your stuff is top of line and very high priced ! Would be nice to get a break once in a while .”

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Posted 2 years ago

“My horse loved the her new mesh sheet and boots!”

Back on Track USA 5 star review on 11th February 2024

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Posted 2 years ago

Back on Track USA is rated 4.7 based on 875 reviews