Back on Track USA Reviews

Name: Back on Track USA
Address: 350 Circle of Progress Dr, , Pottstown, 350 Circle of Progress Dr, , Pottstown, Pennsylvania
Rating: 4.70

4.7 Rating 875 Reviews

91 %

of reviewers recommend Back on Track USA

4.7

Based on 875 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

About Back on Track USA:

By combining modern textile technology and traditional Chinese medicine, which is supported by scientific studies, Back on Track creates therapeutic products that help horses, dogs, and people achieve a more active and comfortable life.

Visit Website

Back on Track USA 5 star review on 14th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you Back on Track for your therapeutic bed… it wass delivered quickly and is so well made.”

Helpful Report

Posted 2 years ago

“I love Back on Track. I had issues with some of the things I ordered and returns were handled quickly. More than once. I very highly recommend BoT and their products.”

Helpful Report

Posted 2 years ago

“Absolutely love all my Back on Track products. Loving the look of the new saddle pad I got.”

Helpful Report

Posted 2 years ago

“Back on Track products are well made and last for years with a lot of daily use.”

Helpful Report

Posted 2 years ago

“Great company, great products! Very helpful in injury recovery.”

Helpful Report

Posted 2 years ago

“Love the back on track mesh sheet ! Great for hot days, or putting underneath a blanket. I also purchased a helmet that is my favorite! It's super light and fits the best any helmet ever has”

Helpful Report

Posted 2 years ago

“The Billie Socks are a wonderful pair of socks. They are thicker then the regular socks but not to thick to make a big difference in your shoes. I can ware them year round and my feet stay comfortable. I have high arches and one with arthritis which would give me pain with a tied shoes. Since wearing the socks the pain has gone away. I would recomend them.”

Helpful Report

Posted 2 years ago

“Great company to work with... easy and fast.”

Helpful Report

Posted 2 years ago

“Excellent product. Dreadful shipping price! More than $30 (lowest offered) for $39 wrap. Not heavy! Almost cancelled order over extreme shipping fee”

Helpful Report

Posted 2 years ago

Dear Carol, Thank you so much for taking the time to leave us a 5-star rating for Back On Track USA. We truly appreciate your support and are so happy to hear that you are satisfied with our product. We understand your concerns regarding the shipping price and we apologize for any inconvenience caused. Our shipping rates are determined by various factors including package weight, handling, and delivery services. Your feedback is valuable to us, and we will certainly take your comments into consideration as we strive to improve our services. We are grateful for your decision to proceed with the order, and we hope that the excellent quality of our wrap makes up for the shipping fee. Should you have any further questions or concerns, please don't hesitate to reach out to us. We are always here to assist you in any way we can. Once again, thank you for choosing Back On Track USA. We value your business and look forward to serving you again in the future. Warmest regards, Back On Track USA Team

Posted 2 years ago

“I initially was introduced to Back On Track through horses and now use them for my dogs. They are a quality product that serves an important purpose.”

Helpful Report

Posted 2 years ago

“BOT makes a difference in how I feel. My dog has pep back in her step at 13 years old. My OTTB horse also has less tightness when I use BOT with him.”

Helpful Report

Posted 2 years ago

Dear Laurie, Thank you so much for your amazing 5-star rating of Back On Track USA. We truly appreciate your kind words and are thrilled to hear that our products have made a positive difference in how you, your horse and your dog feel. We design our products with the goal of improving the well-being of both humans and animals, so hearing success stories like yours is incredibly rewarding. Thank you again for your support and for taking the time to share your experience with us. We are always here to assist you with any further needs you may have. Warmest regards, Kathy M. Customer Service Back on Track USA

Posted 2 years ago

“Love all the BOT products!”

Helpful Report

Posted 2 years ago

“Easy to put on any piece of tack. Not too fluffy but nice padding. My horse seems to be more comfortable in his bridle now.”

Helpful Report

Posted 2 years ago

“These products are keeping my old girl moving & comfortable!”

Helpful Report

Posted 2 years ago

Thank you so much for your 5-star rating of Back On Track USA! We greatly appreciate your support and are thrilled to hear that our products are keeping your old girl moving and comfortable. Your satisfaction is our top priority, and we will continue to work hard to provide you and your furry friend with the best quality products.

Posted 2 years ago

“Coat for my 14 yo dog has greatly improved his mobility”

Helpful Report

Posted 2 years ago

“Excellent products and very quick shipping time.”

Helpful Report

Posted 2 years ago

“Love these wraps and they look great”

Helpful Report

Posted 2 years ago

“Very easy shopping experience with good information for each product on the website. Fast shipping!!”

Helpful Report

Posted 2 years ago

“I love all everything I've ever gotten from Back on Track USA! I am hoping one day I can get a sponsorship from them!”

Helpful Report

Posted 2 years ago

“I love my front back on track but the back ones not so sure. I ordered them and have only had them on my horse confined to a stall for 4 months due to fractured elbow and due to the hanging part down low that I don't care for have had to take them off after couple hours she is walking on it. I bought small like my first ones so though would fasten tight enough but wish that part was hanging in the back. But I love the products.”

Helpful Report

Posted 2 years ago

Back on Track USA is rated 4.7 based on 875 reviews