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Back On Track USA Reviews

4.7 Rating 793 Reviews
91 %
of reviewers recommend Back On Track USA
4.7
Based on 793 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Back On Track USA Reviews

About Back On Track USA:

By combining modern textile technology and traditional Chinese medicine, which is supported by scientific studies, Back on Track creates therapeutic products that help horses, dogs, and people achieve a more active and comfortable life.

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Back On Track USA 1 star review on 22nd December 2025
Danielle K
Back On Track USA 5 star review on 19th December 2025
Teri H
Back On Track USA 5 star review on 26th June 2025
Lexy R
Back On Track USA 4 star review on 11th June 2025
Robin H
Back On Track USA 5 star review on 6th June 2025
Robin H
Back On Track USA 5 star review on 18th April 2025
Loret B
Back On Track USA 5 star review on 23rd March 2025
Susan E
33
Anonymous
Anonymous  // 01/01/2019
Back on Track is wonderful - both their products and their customer service. I have several items for my horses - and they worked so well for them that I bought items for my husband and myself. If I sprain something. . . I put on the Back on Track knee brace - tights - t-shirt - back brace. . . and I heal in half the time.
Helpful Report
Posted 3 years ago
Love their entire product line
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Posted 3 years ago
This product was delivered n a timely fashion and fits and performs just as well as the original one I bought several jeans ago! Also, thanks for the free grooming towel!
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Posted 3 years ago
Ordering was easy. It was a gift and the recipient loves them. Everything I have gotten from B.O.T. has been high quality, so I'm sure the trousers are.
Helpful Report
Posted 3 years ago
This was a re-order of a product I have used for years. I just thought it was time to get a new one. I have an arthritic ankle from an old injury, and the Back on Track ankle brace along with Aleve got me through years of agility runs. I continue to do obedience with my dog, and I always wear the Back on Track brace for training and showing. I also wear it routinely when I go anywhere I expect to do a lot of walking, especially big box stores where the concrete floors are brutal on my ankle. I can tell the difference if I forget to put it on for any of these activities. As far as the current purchase, it came very quickly and it looks as great as the ones of have used for years.
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Posted 3 years ago
Thank you for bringing back the old ankle brace Works 100% better
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Posted 3 years ago
Very quick shipping and the helmet is pretty with top technology! Very impressed and happy.
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Posted 3 years ago
Very responsive, received my order very quickly with no issues
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Posted 3 years ago
Great products and great service!
Helpful Report
Posted 3 years ago
I love my new haze collection dressage saddle pad and ear bonnet!! It is beautiful and wonderful quality!! It arrived very quickly! I would love if you created brushing boots to match!!??
Helpful Report
Posted 3 years ago
I am happy to receive my shipment promptly and very much like the product. My only complaint is that I haven't ever received an acknowledgement of my order or notice of shipment (not really necessary). Yes, I've looked in the Junk Mail.
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Posted 3 years ago
Really like BOT products for horse and human. Good quality and it helps.
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Posted 3 years ago
I ordered and received, in record time, my items. Thank You!
Helpful Report
Posted 3 years ago
Back On Track USA is rated 4.7 based on 793 reviews