Backyard Ziplines Reviews

4.7 Rating 177 Reviews
93 %
of reviewers recommend Backyard Ziplines
4.7
Based on 177 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Read Backyard Ziplines Reviews
Backyard Ziplines 5 star review on 31st July 2023
Itai Rikovitch
Backyard Ziplines 5 star review on 5th June 2023
Jeremy Popkess
Backyard Ziplines 5 star review on 12th April 2022
David Kizer
Backyard Ziplines 5 star review on 12th April 2022
David Kizer
Backyard Ziplines 5 star review on 12th April 2022
David Kizer
Backyard Ziplines 5 star review on 28th December 2021
Anonymous
Backyard Ziplines 5 star review on 3rd November 2021
Brandon Cobo
9
Anonymous
Anonymous  // 01/01/2019
Excellent personal service and great products
Helpful Report
Posted 2 years ago
Great company, great product! Very well made, the kit is easy to install and the instructions are helpful. They need to offer more items and prices are quite high, but the products are worth it. It would be nice to have legal information or resources on having these in our backyards. Since that's part of the company name.
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Posted 2 years ago
I JUST RECEIVED ALL PACKAGES. I AM GOING THRU INSTALLATION INFORMATION. AS SOON AS THE WEATHER WARMS UP I WILL PROCEED WITH THE PROJECT.MR DILLON, NATHEN AND ROB WERE VERY HELPFUL IN ANSWERING ALL MY QUESTIONS. I HOPE MY ZIP WILL WORK AS PLANNED. LEO
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Posted 2 years ago
Speedy and cheaper than buying from Amazon!
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Posted 2 years ago
Very fast delivery of product
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Posted 2 years ago
First time purchase and very happy with the service and quality. Ordered on a Monday and received the cables (for my little suspension bridge) on Wednesday, just as I ordered them. Not a typical shopping experience these days, so quite refreshing when it happens. Will no doubt be purchasing more in the future. Thank you!
Backyard Ziplines 5 star review on 18th February 2022 Backyard Ziplines 5 star review on 18th February 2022 Backyard Ziplines 5 star review on 18th February 2022
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Posted 2 years ago
Very helpful answering questions and giving tips before I even put my order in.
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Posted 2 years ago
Went to fast, hurt my shoulder
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Posted 2 years ago
It arrived very quickly. Everything was there -- no missing parts! and the instructions were clear and easy to follow. Installed it over the weekend and it is amazing. The grandkids (and grandparents) love it. It is much better than we anticipated.
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Posted 2 years ago
Products are great and items were shipped out fast.
Backyard Ziplines 5 star review on 11th October 2021
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Posted 2 years ago
Fantastic company and the sales representative is amazing. Great at listening to your needs and interests and matching you up with the perfect setup. He is extremely knowledgeable and passionate about his work. They sell top quality equipment! I would highly recommend this company.
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Posted 2 years ago
Such helpful staff and high quality products. I called the helpline several times over a few weeks w different questions regarding my zip line set up. Staff were always ready to help w patience and knowledge. Thanks for all!
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Posted 2 years ago
Rob Mortimore was absolutely amazing
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Posted 2 years ago
Very fast from placing order to delivery was only 3 days! Everything looks good, strong and professional grade. Nothing seems cheap. Instructions seem very well written.
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Posted 2 years ago
We ordered the zip line seat and it works great! Thank you so much!
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Posted 2 years ago
Quick delivery of high quality products. Great instructions, can’t wait to fling my children down our new zipline.
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Posted 2 years ago
Very prompt and helpful with ordering. Excellent products!
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Posted 2 years ago
I asked a number of questions about the brake stop that were answered. Company immediately responds to questions and kept me informed when back ordered parts became available. Excellent follow through.
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Posted 2 years ago
great service and price!
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Posted 2 years ago
Picking a zipline is like drinking from a fire hose these days it seems! There are SO many options. Having a person on the other end of the phone to answer specific questions, help guide your choices and offer advice is second to none. We've been wanting to install a zipline for over a year, but kept getting confused when we'd begin to look for supplies online. In a matter of minutes and after an awesome free consultation with Backyard Ziplines we purchased all we needed and will have our backyard fun up & running in a matter of days! I wish we'd called sooner! These guys are fantastic!
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Posted 2 years ago
Backyard Ziplines is rated 4.7 based on 177 reviews