Backyard Ziplines Reviews

4.7 Rating 177 Reviews
93 %
of reviewers recommend Backyard Ziplines
4.7
Based on 177 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Read Backyard Ziplines Reviews
Backyard Ziplines 5 star review on 31st July 2023
Itai Rikovitch
Backyard Ziplines 5 star review on 5th June 2023
Jeremy Popkess
Backyard Ziplines 5 star review on 12th April 2022
David Kizer
Backyard Ziplines 5 star review on 12th April 2022
David Kizer
Backyard Ziplines 5 star review on 12th April 2022
David Kizer
Backyard Ziplines 5 star review on 28th December 2021
Anonymous
Backyard Ziplines 5 star review on 3rd November 2021
Brandon Cobo
9
Anonymous
Anonymous  // 01/01/2019
Very responsive, took time to answer questions and help get items out to meet timeline
Helpful Report
Posted 3 years ago
I was trying to make a zipline kit order and utilize any coupons available. I had difficulty getting it to apply so paid full price and made a short note on my order. In less than 24 hours I not only got a confirmation that my purchase had been processed, sent, and a "refund" discount applied, I also got a phone call to answer any other questions I might have. Thank you Backyard Ziplines for the discount and more especially for the personal response regarding kits, wire, return policies and more. That was above and beyond regular service and it is much appreciated. We feel strongly about “buying local” and are delighted that you are in Grants Pass, Oregon. We are looking forward to getting this first line up and enjoying the zipline experience. You can be assured that we will be a repeat customer when it comes time to expand our system or need additional parts/supplies. Wishing you a busy and safe season, and thanks again for the personal service, definitely a 5-Star experience.
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Posted 3 years ago
This is my second zip line. Great quality and easy to buy - great service
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Posted 3 years ago
Efficient and timely response ordering and the ordering process was easy to follow
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Posted 3 years ago
Great instructions that make the install easy!
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Posted 3 years ago
Product was excellent postage was not as smooth as it could’ve been
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Posted 3 years ago
It looks like I will be getting everything I need for the installation. I will let you know once I receive the package.
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Posted 3 years ago
Great product and fairly easy to install.
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Posted 3 years ago
Great kit! Crystal clear directions.
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Posted 3 years ago
Fast, good quality and easy to follow guide.
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Posted 3 years ago
Lightning fast service and shipment; would recommend to anyone needing quality equipment fast!!
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Posted 3 years ago
Customer service was super helpful!
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Posted 3 years ago
Great experience, very knowledgeable , great customer service.
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Posted 3 years ago
Easy descriptions and ordering. Have not received order yet.
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Posted 3 years ago
Excellent, package arrived in 2 days, arrived as expected no delays.
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Posted 3 years ago
They were most helpful and supportive during the ordering process and the technical support was excellent. Could not more highly recommend these folks.
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Posted 3 years ago
great customer service called me the very next day
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Posted 3 years ago
Great people to do business with. Just the right equipment and all in stock. They happen to be in the same community I live in and I stopped in, got really good advice, bought the right equipment and had my new zip line up and playing with it the same day. I highly recommend this company!
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Posted 3 years ago
Haven't yet set up the zip line but we will comment the service . I think his name was Rob iPortland took our order and before the order was taken we did have several of questions to be answered and was provided he was able to assist also delivery process man I was little bit surprised that we got it so quick which is awesome yes totally recommend friends people if they want to know where I got the zip line I would definitely for sure recommend .
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Posted 3 years ago
Very quick to ship out same day! Thanks
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Posted 3 years ago
Backyard Ziplines is rated 4.7 based on 177 reviews