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Backyard Ziplines Reviews

4.7 Rating 178 Reviews

92 %

of reviewers recommend Backyard Ziplines

Company Reviews

Product Reviews

4.7

Based on 178 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Backyard Ziplines 5 star review on 31st July 2023

Backyard Ziplines 5 star review on 5th June 2023

Backyard Ziplines 5 star review on 12th April 2022

Backyard Ziplines 5 star review on 12th April 2022

Backyard Ziplines 5 star review on 12th April 2022

Backyard Ziplines 5 star review on 28th December 2021

Backyard Ziplines 5 star review on 3rd November 2021

9

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall we are very happy with our Ultimate Torpedo Zip Line Kit. It was at time challenging when we were putting it up. Instructions were good but it would have been nice if they only included instructions for the kit ordered. Since you need at least 3 carabiners and the kit only had two I think you should add another one to the kit or specifically state on the website you need to ordered more carabiners.”

Posted 3 years ago

“Hello Backyard Ziplines: You weren't just excellent, you were SUPERIOR. Sadly, although I prefer supporting small business, I almost always regret NOT ordering through the Big A (yes, I'm talking Amazon). So often, those smaller businesses do not deliver. They send the wrong product, they send it weeks late. They do not adequately communicate, etc. etc. Backyard Ziplines has twice now been STELLAR in its service and shipping of my orders and the products are great, and instructions detailed. Please, keep up the work, because I will be referring you wherever I can.”

Posted 3 years ago

“Shipped really fast and simple enough to install. Kids and Adults love it - appears to be high quality and loads of fun. ** Pro Tip ** Followed the instruction provided for majority of install, but used a come-along and my truck to tighten the line. Pulled to line as tight as I could by hand to get it up off the ground, used one of the cable clamps to make a loop near the end of the line, attached the loop to the come-along, attached the come-along to my truck that was positioned under the line, tightened the line with the come-along and attached 2 cable clamps to the tightened line around the tree, took the 3rd cable clamp off the loop and attached to the tree area and wallah - one person install of zip line!”

Posted 3 years ago

“Very good items. Concerned that you lowered your standards and quality by selecting critical turnbuckles made in China rather than the USA.”

Posted 3 years ago

“Very pleased with zipline kit. Really everything you need. One watch out. Def borrow or buy a tool to tension the wire. My line was 108 feet and it was definitely needed. My 5 year old daughter loves to hot pink color. Would definitely recommend. I am not even that handy, and I was able to install.”

Posted 3 years ago

“We are so excited to install our zipline, thank you for the quick delivery, we so appreciate it and are excited to support a fellow Oregon company.”

Posted 3 years ago

“They did a great job answering my questions. It arrived on time and was relatively easy to put it up. We are enjoying it!”

Posted 3 years ago

“Install was good Did by myself, the Instructions very clear. Did 185' the Grandkids LOVE it”

Posted 3 years ago

“The videos were great and can’t wait to set it up.”

Posted 3 years ago

“Great Customer Service”

Posted 3 years ago

“They were very helpful. After two failed attempts to buy a zip line from two different companies. They responded to my questions and helped make sure we have everything we need.”

Posted 3 years ago

“Everything came as advertised. The instructions were easy to follow and I had it up in a short amount of time. My daughter loves it!”

Posted 3 years ago

“I just received the package...on time as promised. I’d love to rate things after opening/setting up... This is the second time I’ve purchased from Backyard Ziplines...I have no doubt all will be as advertised.”

Posted 3 years ago

“website friendly, place order received confirmation and shipping notice great job”

Posted 3 years ago

“great Knowledge fast service”

Posted 3 years ago

“I usally don't write reviews just give ratings but with this co. I had to say how great they are . Things were shipped right away ,contact via email was great product was exceptional web site was very informable couldn't have had a better experience. Thank you so much”

Posted 3 years ago

“My daughter loves it! I would highly suggest using a come-along winch to tighten the wire. The wire cannot be taught enough simply by pulling it, especially with a 150 foot zipline.”

Posted 3 years ago

“So helpful over the phone with ordering and set up questions”

Posted 3 years ago

“Fantastic experience and excellent customer service from Joy at Backyard Ziplines. I’m looking forward to the package arriving in the mail, and I already know there’s a dedicated and knowledgeable resource standing by should I have issues or questions.”

Posted 3 years ago

“Great customer service.”

Posted 3 years ago

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Backyard Ziplines is rated 4.7 based on 178 reviews