Backyard Ziplines Reviews

4.7 Rating 177 Reviews
93 %
of reviewers recommend Backyard Ziplines
4.7
Based on 177 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Read Backyard Ziplines Reviews
Backyard Ziplines 5 star review on 31st July 2023
Itai Rikovitch
Backyard Ziplines 5 star review on 5th June 2023
Jeremy Popkess
Backyard Ziplines 5 star review on 12th April 2022
David Kizer
Backyard Ziplines 5 star review on 12th April 2022
David Kizer
Backyard Ziplines 5 star review on 12th April 2022
David Kizer
Backyard Ziplines 5 star review on 28th December 2021
Anonymous
Backyard Ziplines 5 star review on 3rd November 2021
Brandon Cobo
9
Anonymous
Anonymous  // 01/01/2019
Very knowledgeable and helpful.
Helpful Report
Posted 1 year ago
excellent company and service
Helpful Report
Posted 1 year ago
We worked with Rob to design a system for our grandchildren and adults. Rob was a wealth of information, technical details, his own experiences, and options. We started out with a big plan that was really not practical. Rob gave us the specs, construction details, and options. We are very pleased and appreciative of the advice and education we received.
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Posted 1 year ago
This is my second kit from backyard Ziplines. Another set of grandchildren. I’ve been very happy with the products.
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Posted 1 year ago
Company was responsive and delivery was fast and complete. Equipment was excellent quality and easy to set up. Grandkids were thrilled with the ride.
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Posted 1 year ago
I have not seen the product yet so I can only comment so much. But your service and online ordering options were very good!
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Posted 1 year ago
Outstanding communication and customer service. I wish all of my online ordering experiences were like this.
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Posted 1 year ago
Walked in right before they closed. They took time to show me all the kits and options. I left with the perfect kit and my kids couldn’t be happier. Highly recommend Backyard Ziplines. Do yourself a favor and don’t buy off Amazon or any cheap online site because it’s “convenient”. Support this great local business that does great quality products.
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Posted 1 year ago
My experience is quite limited. I've placed an order, and the process went well. It was also helpful to see in the product description that a tensioning tool would be recommended. However, nothing's been delivered yet, so I can't comment further. Cheers!
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Posted 1 year ago
Who ever Rob is. ? Give him a raise or a bonus. Enthusiastic, Knowledgeable, nice Took the time to answer all my questions.
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Posted 1 year ago
arrived timely, easy set up
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Posted 1 year ago
They answered my email question within the hour and told me exactly what I needed to know.
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Posted 1 year ago
Everything as advertised. Great quality and even better instructions. Thanks!
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Posted 1 year ago
A quality product!
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Posted 1 year ago
Outstanding responsiveness and professionalism
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Posted 1 year ago
Website gave a clear description of each kit, ordering was easy, and delivery was quick. Very pleased with the quality of material used, the directions and suggestions in the enclosed booklets, and the very useful worksheet that helped me determine starting and ending cable heights on our sloped lot. The grandkids, and their parents are having a lot of fun with it.
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Posted 1 year ago
All good. Thank you for helping
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Posted 1 year ago
We have not tested it with kids yet but it appears it will work very well. It's installed and ready to go! Thank you!
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Posted 1 year ago
Great product. Easy to install. Kids and Adults love it!!!!
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Posted 1 year ago
We went with the Torpedo model and it is a blast. The directions are easy to understand and most of the setup tasks are fairly simple, I set up most of it by myself. The grandkids love it and are already planning another one. My only complaint is that I didn't envision how far away from the tree the starting point ends up, the take-off platform ended up much larger than originally planned. We anticipate many years of enjoyment from the zipline, thanks for making such a great product.
Helpful Report
Posted 2 years ago
Backyard Ziplines is rated 4.7 based on 177 reviews