Backyard Ziplines Reviews

4.7 Rating 178 Reviews
92 %
of reviewers recommend Backyard Ziplines
4.7
Based on 178 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Read Backyard Ziplines Reviews
Backyard Ziplines 5 star review on 31st July 2023
Itai Rikovitch
Backyard Ziplines 5 star review on 5th June 2023
Jeremy Popkess
Backyard Ziplines 5 star review on 12th April 2022
David Kizer
Backyard Ziplines 5 star review on 12th April 2022
David Kizer
Backyard Ziplines 5 star review on 12th April 2022
David Kizer
Backyard Ziplines 5 star review on 28th December 2021
Anonymous
Backyard Ziplines 5 star review on 3rd November 2021
Brandon Cobo
9
Anonymous
Anonymous  // 01/01/2019
Awesome service and product!!
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Posted 3 years ago
I have not set it up as of yet. I appreciated the great customer service though I received over the telephone when I placed my order. She was extremely helpful answering the many questions I had. I also want to order two harnesses to go with my kit so I will be contacting you again soon. Thank you.
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Posted 3 years ago
Very helpful. Good service.
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Posted 4 years ago
Great customer service and great people to work with
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Posted 4 years ago
My customer representative answered all my questions very quickly and sent me a formal quote before I could blink my eyes twice!!
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Posted 4 years ago
Very helpful service!!
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Posted 4 years ago
As advertised, thanks!
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Posted 4 years ago
Amazon did not specify how long the cable was, I read 150 ft on the description. I received 50 feet. I called and right away I was taken care of and new cable sent to me. This is BY FAR the very BEST zip line company in the world. I wish I could remember the customer service agent who helped me. he was AWSOME!! Sincerely, LT Martinez, serving our country for over 21 years and still active duty.
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Posted 4 years ago
Joy was such a help and spent several minutes on the phone with me as we put together my custom order. I have no doubt that should I need them, they will be there at the time of installation and going forward in general. Very personable!
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Posted 4 years ago
I ordered the items quite some time ago. Just got around to installation. Needed a couple more things to complete. Love the products and service. Eagerly anticipating the arrival of our tensioning kit. Just need to fine tune out first line AND then we’re adding a longer line. Really excited. Love the first one. Very satisfied with the entire process. Instructions made installation really quick & easy. Thanks for a great product!
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Posted 4 years ago
I have been treated as if I were a member of their family. Honest straight ahead take care of business folks here. They CARE!!
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Posted 4 years ago
Great selection. Quality products. Very nice, helpful staff. Excellent service, and prices.
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Posted 4 years ago
Excellent customer service when I had questions with my order, and quick turnaround on getting product shipped.
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Posted 4 years ago
My order was delivered on time and complete. I would certainly order from Backyard Ziplines again and would recommend them to anyone needing zipline supplies.
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Posted 4 years ago
This place is awesome. The customer service is wonderful. I appreciate all the help they gave to make my dream zipline come true. They have a little known back room with discounted items. Check it out! It helped tremendously with my budget. I definitely recommend using them over just buying a kit on amazon. Trust me you'll be glad you did. Plus their prices are great!
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Posted 4 years ago
Easy to work with, easy website to navigate, good explanation of what everything is, the zip line kit came with instructions.
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Posted 4 years ago
This was perfect, and was shipped very quickly
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Posted 4 years ago
Everything I ordered came 1 day early than the date I was told and I am very pleased with the quality of all the parts and hardware. These are great people to do business with.
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Posted 4 years ago
Quick service, good looking quality. My customer thanks you and I thank you.
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Posted 4 years ago
Excellent customer service. Helpful beyond!
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Posted 4 years ago
Backyard Ziplines is rated 4.7 based on 178 reviews