“Overall we are very happy with our Ultimate Torpedo Zip Line Kit. It was at time challenging when we were putting it up. Instructions were good but it would have been nice if they only included instructions for the kit ordered. Since you need at least 3 carabiners and the kit only had two I think you should add another one to the kit or specifically state on the website you need to ordered more carabiners.”
“Hello Backyard Ziplines: You weren't just excellent, you were SUPERIOR. Sadly, although I prefer supporting small business, I almost always regret NOT ordering through the Big A (yes, I'm talking Amazon). So often, those smaller businesses do not deliver. They send the wrong product, they send it weeks late. They do not adequately communicate, etc. etc. Backyard Ziplines has twice now been STELLAR in its service and shipping of my orders and the products are great, and instructions detailed. Please, keep up the work, because I will be referring you wherever I can.”
“Shipped really fast and simple enough to install.
Kids and Adults love it - appears to be high quality and loads of fun.
** Pro Tip **
Followed the instruction provided for majority of install, but used a come-along and my truck to tighten the line.
Pulled to line as tight as I could by hand to get it up off the ground, used one of the cable clamps to make a loop near the end of the line, attached the loop to the come-along, attached the come-along to my truck that was positioned under the line, tightened the line with the come-along and attached 2 cable clamps to the tightened line around the tree, took the 3rd cable clamp off the loop and attached to the tree area and wallah - one person install of zip line!”
“Very pleased with zipline kit. Really everything you need. One watch out. Def borrow or buy a tool to tension the wire. My line was 108 feet and it was definitely needed. My 5 year old daughter loves to hot pink color. Would definitely recommend. I am not even that handy, and I was able to install.”
“They were very helpful. After two failed attempts to buy a zip line from two different companies. They responded to my questions and helped make sure we have everything we need.”
“I just received the package...on time as promised. I’d love to rate things after opening/setting up...
This is the second time I’ve purchased from Backyard Ziplines...I have no doubt all will be as advertised.”
“I usally don't write reviews just give ratings but with this co. I had to say how great they are . Things were shipped right away ,contact via email was great product was exceptional web site was very informable couldn't have had a better experience. Thank you so much”
“My daughter loves it! I would highly suggest using a come-along winch to tighten the wire. The wire cannot be taught enough simply by pulling it, especially with a 150 foot zipline.”
“Fantastic experience and excellent customer service from Joy at Backyard Ziplines. I’m looking forward to the package arriving in the mail, and I already know there’s a dedicated and knowledgeable resource standing by should I have issues or questions.”
