“I have not set it up as of yet. I appreciated the great customer service though I received over the telephone when I placed my order. She was extremely helpful answering the many questions I had. I also want to order two harnesses to go with my kit so I will be contacting you again soon. Thank you.”
“Amazon did not specify how long the cable was, I read 150 ft on the description. I received 50 feet. I called and right away I was taken care of and new cable sent to me. This is BY FAR the very BEST zip line company in the world.
I wish I could remember the customer service agent who helped me. he was AWSOME!!
Sincerely,
LT Martinez, serving our country for over 21 years and still active duty.”
“Joy was such a help and spent several minutes on the phone with me as we put together my custom order. I have no doubt that should I need them, they will be there at the time of installation and going forward in general. Very personable!”
“I ordered the items quite some time ago. Just got around to installation. Needed a couple more things to complete. Love the products and service. Eagerly anticipating the arrival of our tensioning kit. Just need to fine tune out first line AND then we’re adding a longer line. Really excited. Love the first one. Very satisfied with the entire process. Instructions made installation really quick & easy.
Thanks for a great product!”
“My order was delivered on time and complete. I would certainly order from Backyard Ziplines again and would recommend them to anyone needing zipline supplies.”
“This place is awesome. The customer service is wonderful. I appreciate all the help they gave to make my dream zipline come true. They have a little known back room with discounted items. Check it out! It helped tremendously with my budget. I definitely recommend using them over just buying a kit on amazon. Trust me you'll be glad you did. Plus their prices are great!”
“Everything I ordered came 1 day early than the date I was told and I am very pleased with the quality of all the parts and hardware. These are great people to do business with.”
