Base London Reviews

Name: Base London
Address: Base London, 4-6 Buckingham Court, Loughton, Essex
Rating: 4.67

4.7 Rating 798 Reviews

92 %

of reviewers recommend Base London

4.7

Based on 798 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Base London 5 star review on 21st May 2025

Geoffrey Wanjuki

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No issues here - consistently excellent service.”

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Posted 9 months ago

“always great service”

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Posted 9 months ago

“Love You products Keep it Up”

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Posted 9 months ago

“Base makes great quality products and delivery was really quick”

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Posted 9 months ago

“Base shoe company, always a prompt and fast delivery. ten out of ten”

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Posted 9 months ago

“Great quality and design. Attention to details.”

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Posted 9 months ago

“Excellent company, excellent products and excellent value”

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Posted 9 months ago

“I found the website whilst looking on John Lewis.”

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Posted 9 months ago

“Nice product and comfortable to wear”

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Posted 9 months ago

“Base London were fantastic. The shoes started to come away at the sole within the first month and the issue was resolved within in a couple of emails with new shoes shipped out before I even knew I was getting replacements. Very good customer service”

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Posted 9 months ago

“This is the first time I have purchased footwear from Base London. Delivery was very prompt.”

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Posted 9 months ago

“Had to return a pair that was slightly too small and it could not have been easier. Free and fast without hassle or stress. Very good company for an customer to use”

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Posted 9 months ago

“Best so far …”

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Posted 9 months ago

“Excellent service”

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Posted 9 months ago

“Great customer service, fast delivery.”

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Posted 9 months ago

“Superb, speedy service & Beautiful Boots!”

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Posted 9 months ago

“Excellent online booking process and clear instructions for delivery.”

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Posted 9 months ago

“quality footwear at affordable prices”

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Posted 9 months ago

“Once I have to return a pair of shoes it was so easy customer service is in next level of satisfaction it was my mistake nothing to do with quality of the product any I am a chauffeur and work for high end clients and my dressing is very important and shoes from Base London complete my dressing”

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Posted 9 months ago

“This ia the 3rd pair of chukka boots Nolan from Baae and I wouldn't choose wany other brand did these great boots which look great for formal and smart casual wear . They are city style so not designed for country rambles '”

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Posted 9 months ago

Base London is rated 4.7 based on 798 reviews