Base London Reviews

Name: Base London
Address: Base London, 4-6 Buckingham Court, Loughton, Essex
Rating: 4.67

4.7 Rating 789 Reviews

92 %

of reviewers recommend Base London

4.7

Based on 789 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Base London 5 star review on 13th May 2025

Ibrahim Giwa

Base London 5 star review on 7th May 2025

Fadhel Home Fadhel Home

Base London 5 star review on 2nd May 2025

Satish Kumar Bhavigadda

Anonymous

Anonymous // 01/01/2019

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“The ordering process was nice and easy. No dramas. Thanks base London.”

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Posted 1 month ago

“Had quite a few pairs of various Base shoes and they are always good quality”

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Posted 1 month ago

“Good customer service”

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Posted 1 month ago

“Great shoe very disappointed with the sizes they didn’t reflect true size. Size 7 fitted like a size 9 !”

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Posted 1 month ago

“My parcel arrived safely and I was kept updated at every step. Unfortunately the shoes were too small. Size 9 (43) is what I ordered. I received Size 39. I am having problems, passed around to various departments through trying to return the goods.”

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Posted 1 month ago

“Damaged product and no ability to return damaged so you have to lie and say they were too small”

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Posted 1 month ago

“Fast efficient service and good quality products”

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Posted 1 month ago

“Great products with fast delivery. Excellent company.”

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Posted 1 month ago

“When it rains they are not good for driving the car because they slip on the pedals. Dangerous to drive with them. The sole is a disaster for driving.”

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Posted 1 month ago

“Great quality shoes at good prices with an excellent online service I’m coming back to purchase again !”

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Posted 1 month ago

“Great company, creating well designed shoes which are good value for money.”

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Posted 1 month ago

“Good service”

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Posted 1 month ago

“Review of base will depend on outcome of complaint”

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Posted 1 month ago

“Easy to order ans quick and free delivery”

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Posted 1 month ago

“Nothing to complain about”

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Posted 1 month ago

“Love Base London shoes and boots. Great styles, quality and range.”

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Posted 1 month ago

“Beautiful good quality over quantity”

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Posted 1 month ago

“Am looking at other shoe that is light tan smart / casual”

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Posted 1 month ago

“Have a few pairs of Base shoes always good quality and style.”

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Posted 1 month ago

“Normally Bade shoes are great and I would like order multiple shoes but recent experience I received a ‘new’ pair of shoes which had clearly been tried on multiple times and were in poor condition.”

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Posted 1 month ago

Base London is rated 4.7 based on 789 reviews