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Baseus Reviews

1.3 Rating 128 Reviews
6 %
of reviewers recommend Baseus
1.3
Based on 128 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 8%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Email
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Baseus 1 star review on 22nd July 2025
NT
Baseus 1 star review on 22nd July 2025
NT
Baseus 1 star review on 22nd July 2025
NT
Baseus 1 star review on 4th January 2025
Jae
Baseus 1 star review on 4th January 2025
Jae
Baseus 1 star review on 19th November 2024
T Haney
Baseus 1 star review on 4th July 2024
Regina
27
Anonymous
Anonymous  // 01/01/2019
the charger I received is very legit thankyou!
Helpful Report
Posted 4 years ago
Extremely bad service Impossible to contact them and they still havnt replied Products are rubbish
Helpful Report
Posted 4 years ago
Játék triggerek. Pillanatok alatt tönkremegy a gránát trigger és utána lehetőség megjavítani. A többi pedig használhatatlan ha nincs letiszítva a kijelző Egyáltalán nem éri az árát! Profi anyagok felhasználásával gyárt a cég.....na hát ez sajnos ezesetben teljes kamu. A második trigger ment tönkre pár hét alatt! Óriási csalódás volt mindegyik trigger amit eddig próbáltam a baseus-tól
Helpful Report
Posted 4 years ago
Company has shady practises. It upsells products on Kickstarter knowing that the community is gullible and willing to spend more and then sells the same products in Chinese online stores even before they fulfill existing orders at less than half the price.
Helpful Report
Posted 5 years ago
not good product, within 2 months product will spoil and it won't come in warranty also. functionality is good in the first due to thin wires it will spoil very soon.
Helpful Report
Posted 5 years ago
Beware of this company!!! I was recommended their products by a friend but will never order from them again! A month after ordering a phone case, it had still not arrived. The tracking number they emailed did not match with Australia post. I emailed & sent them a message on Messanger. No reply at all even though I could see they had read my message. So dodgy - terrible customer service! Just want to make sure this doesn’t happen to other people as noticed three of their nine Facebook reviewers also didn’t receive their order!!
Helpful Report
Posted 6 years ago
It worked so transparent, so easy to connect, very good sound, sturdy construction, fitted perfectly in the socket, never loose. Very satisfied.
Helpful Report
Posted 6 years ago
Great product! Love being able to use my phone while driving without the distraction! Mount looks great and magnet that goes on the back of the phones is much less conspicuous than other brands.
Helpful Report
Posted 8 years ago
Baseus is rated 1.3 based on 128 reviews