Bath and Bodyworks Reviews

Name: Bath and Bodyworks
Rating: 2.18

2.2 Rating 186 Reviews

25 %

of reviewers recommend Bath and Bodyworks

Company Reviews

Questions

Metrics

2.2

Based on 186 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 52%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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info@bathandbodyworks.com/

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Bath and Bodyworks 1 star review on 5th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bath & Body works doesn't make any good scents anymore. All the best smelling scents have been discontinued. There's nothing to choose from anymore. I used to walk out with about 8 different scents, especially the buy 3 get 3, now I leave with two, if that. They need to bring back Pink Lilly & bamboo, Love & Sunshine, Endless weekend, Sea salt & Mango, just to name a few. All I really get now is Waikiki Beach, the rest they can keep.”

Helpful Report

Posted 1 year ago

“Wallflower scent plug ins do not last as long as they used to. The one I have plugged in right now is a full bottle and only been about a week now. It had a scent for 3 days and can no longer smell it. What a waste of money.”

Helpful Report

Posted 1 year ago

“Ordering online is awful anymore. Especially during sale time. As I’m putting in my information and confirming my information all of a sudden something in my bag is unavailable. Which fine. But then I have to start all over again and re put in my gift card. Fine do it all again then something else is unavailable so I have to do it again?!?!? Forget it. Not buying from here. Your website is dumb”

Helpful Report

Posted 2 years ago

Bath and Bodyworks is rated 2.2 based on 186 reviews