Batley DIY Reviews

Name: Batley DIY
Address: Unit 7 Vantage Point, Howley Park Rd, Morley, Leeds, Leeds
Rating: 3.91

3.9 Rating 717 Reviews

71 %

of reviewers recommend Batley DIY

3.9

Based on 717 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01924474142

Email:

george@batleydiy.co.uk

Location:

Unit 7 Vantage Point,
Howley Park Rd, Morley,
Leeds
Leeds
LS27 0SU

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Batley DIY 5 star review on 27th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed. I returned most of the varnish I received, as it was not as shown on the website. Leah confirmed receipt over three MONTHS ago, yet I have received neither refund nor credit note nor goods in lieu, despite asking six times. The phone does not get answered; I've waited over 30 minutes in queues but not got through. Also I have twice suggested you update the images on the website to show the product that is actually available, but three months on, this has not been done.”

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Posted 6 hours ago

“Took ages to arrive I had to chase up my order”

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Posted 3 weeks ago

“Ordered some platters arrived in perfect conditions and delivered within the time frame requested thank you for a brillaint service”

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Posted 1 month ago

“Great service, items were packed fantastic to make sure they were well protected, would purchase items again for home delivery.”

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Posted 1 month ago

“Exce service, well packaged, delivered promptly, very good price wise Have used them once before and would continue to use them again”

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Posted 1 month ago

“Easy to use site. Great range, very quick delivery and great product quality”

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Posted 1 month ago

“Product arrived faulty. Informed batleys. They asked for photo that was sent immediately and I received No further messages from them. I rang them to be told they’d look into this. Still nothing. So at present no resolution and very slow staff”

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Posted 1 month ago

“Great communication and fast delivery. Definitely recommend 👍”

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Posted 1 month ago

“I bought a Rechargeable Dehumidifier. I followed the instructions and fully charged the unit. I used it till it was time to recharge it. I placed it on charge for 24 hours. Nothing happened. So I sent a message to BatleyDiy support and to this day I have not received a reply. I have managed to sort out my problem which was to change the fuse in the plug. When I opened the plug there was a 3amp fuse. I thought that it was too small in ampage and changed it to a 13 amp fuse. I have had no problems so far thank god. i cannot rely on customer support.”

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Posted 1 month ago

“Excellent knife, super sharp. Genuinely miles ahead of other knives I've used.”

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Posted 1 month ago

“Excellent service and great prices”

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Posted 1 month ago

“This company is a scam - if the item is faulty they will not refund you and will ignore you, block you on facebook and generally do everything to delay you to the point you give up. Do not spend your money here.”

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Posted 1 month ago

“very good service and fast delivery”

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Posted 1 month ago

“Brilliant great service and fast👍item's as advertised👏🏻highly recommended both item’s and company 👍👍”

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Posted 1 month ago

“Great product”

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Posted 1 month ago

“I did have to enquire where my order was! and was told they were waiting on stock to fulfill my order. It was only then they gave me the option to receive half or wait for complet order. It would have been nice if they emailed me first. But saying that I would use this company again.”

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Posted 1 month ago

“Placed an order via the internet and received an email confirming my order. It stated I would get another email when my order was shipped, this never happened. When I still hadn't received an email or my goods(after 8 days) I started calling them to find out what had gone wrong, sometimes on the phone on hold with music playing saying my call was important to them for 50 mins. This went on for days. I then tried to contact them via email and still no response. The second email I sent, I gave them 48 hours to respond or I would be asking my bank to do a charge back for the goods. Still no response. I started the process with my bank and then out of the blue got an email ( 16 days later from my original order) to state the goods were on their way! I understand things go wrong but no answering phones and emails for customer enquires is terrible customer service and I could not recommend buying from these guys.”

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Posted 1 month ago

“Delivery took nearly 2 weeks very inconvenient”

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Posted 1 month ago

“Very quick exactly what I wanted”

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Posted 1 month ago

“I found this company via google and have purchased a variety of pry each one the least expensive and always dispatched efficiently and arriving in good order”

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Posted 1 month ago

Batley DIY is rated 3.9 based on 717 reviews