Batley DIY Reviews

Name: Batley DIY
Address: 32, Commercial Street, Batley, Kirklees
Rating: 4.05

4.1 Rating 365 Reviews

74 %

of reviewers recommend Batley DIY

4.1

Based on 365 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

07595593671

Email:

george@batleydiy.co.uk

Location:

32,
Commercial Street,
Batley
Kirklees
WF17 5EY

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Batley DIY 5 star review on 27th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items well packaged but later delivery than indicated”

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Posted 1 month ago

“Having to wait so long for delivery was a little off putting, saying that the parcel was well wrapped.”

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Posted 1 month ago

“First class service a great price. Will use again thanks.”

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Posted 1 month ago

“Although there was a delay in sending the brushes we had ordered, when we did receive them they were excellent quality, were well packaged and well worth the money. Good communication from Batley DIY.”

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Posted 1 month ago

“Product was good and as described Customer service was terrible Took ages for item to be despatched as was shipped will after the original delivery estimate”

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Posted 1 month ago

“Yes easy to deal with painless delivery updates accurate still to try the product !”

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Posted 1 month ago

“Great customer service great product fantastic value for the money”

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Posted 1 month ago

“Bit slow in arriving, but Santex is a decent product 👌”

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Posted 1 month ago

“Purchased delivered. Easy to order, I would recommend this company”

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Posted 1 month ago

“Logs were very late this which meant me trying to get more from other sources. I now have 4 empty pallets in my garden which are trip hazards for both myself and daughter who are both disabled. It would be helpful if carrier would collect empty pallets when new orders are delivered.”

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Posted 1 month ago

“Very, very poor customer service when dealing with faulty and damaged items. Contacted via email and telephone - service no better. Would not reccommend. Trading Standards contacted.”

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Posted 1 month ago

“Thanks for mop I ordered. So well packaged.used today. Excellent!!!!”

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Posted 1 month ago

“Items were received in perfect condition and very securely packaged so thank you”

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Posted 1 month ago

“Product came very well wrapped, product as expected.”

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Posted 1 month ago

Dear Susan, Thank you for your kind review! We're pleased to know that you received your product well-wrapped and just as you expected. Your satisfaction is our priority, and it's great to hear we met your expectations. We look forward to serving you again soon! Best regards, The Batley DIY Team

Posted 1 month ago

“Such lovely people made me feel welcomed when I went to collect my order”

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Posted 1 month ago

Dear T, Thank you so much for your lovely review! We're thrilled to hear that our team made you feel welcomed during your visit. Providing a warm and friendly atmosphere is our top priority. We can’t wait to see you again soon! Best regards, The Batley DIY Team

Posted 1 month ago

“Exactly what we needed”

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Posted 1 month ago

Dear Diane, Thank you for your amazing review! We’re so glad to hear that we provided exactly what you needed. Your satisfaction means a lot to us. We look forward to welcoming you back soon! Best regards, The Batley DIY Team

Posted 1 month ago

“Very professional”

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Posted 1 month ago

Dear Teresa, Thank you so much for your wonderful review! We're delighted to hear that you found our service to be very professional. Ensuring a high standard of professionalism is something we take great pride in. We can't wait to welcome you back in the future! Best regards, The Batley DIY Team

Posted 1 month ago

“Excellent”

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Posted 2 months ago

Dear Customer, Thank you for your excellent review! We truly appreciate your feedback and are delighted to hear that you had a great experience with us. We look forward to serving you again soon! Best regards, The Batley DIY Team

Posted 1 month ago

“Simple and quick ordering system. Delivery was also fast . Company kept me in the loop of delivery. Will absolutely use them again.”

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Posted 2 months ago

Dear Sonya, Thank you for your wonderful review! We're thrilled to hear that you found our ordering system simple and the delivery quick. Keeping our customers informed is important to us, and we’re glad you felt supported throughout the process. We look forward to serving you again in the future! Best regards, The Batley DIY Team

Posted 2 months ago

“Everything went smoothly with our purchase and overall was pleased”

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Posted 2 months ago

Dear Stephen, Thank you for your fantastic review! We're thrilled to hear that everything went smoothly with your purchase and that you are pleased overall. Best regards, The Batley DIY Team

Posted 2 months ago

Batley DIY is rated 4.1 based on 365 reviews