Bax Music Reviews

4.0 Rating 2,287 Reviews

76 %

of reviewers recommend Bax Music

Company Reviews

Questions

Metrics

4.0

Based on 2,287 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Bax Music resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 42% of reviewers feedback is Bax Music resolves customer queries within an hour.

Helpful Report

(3 weeks ago)

83.66%

Industry Average

“ I bought a Marshall ORI212a cab as a B-Stock item. It was in fantastic condition and at a much lower price than for a brand new one. Delivery was fast & free and the cab is a perfect match for my Marshall Origin 20 amp. Very happy with the product and the service from BAX. ”

- Mel H

“ Absolute bargain of a guitar, customer service comms and delivery time spot on. ”

- Dokrok

“ Great delivery and packaging, stand is good quality , and customer service is good , will always use Bax Music 👍🎸🇬🇧 ”

- Michael sutemire

Bax Music Reviews

Customer Service - Good