Bax Music Reviews

4.0 Rating 2,353 Reviews

75 %

of reviewers recommend Bax Music

Company Reviews

Questions

Metrics

4.0

Based on 2,353 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Bax Music resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 42% of reviewers feedback is Bax Music resolves customer queries within an hour.

Helpful Report

(2 weeks ago)

82.10%

Industry Average

“ While I'm very happy with bax product the delivery was disastrous, no email to say when it was coming and it was left behind next doors car?! My neighbour went out and the parcel was completely exposed to the public, thankfully it was still there when I got home. So please change your courier service Parcel force. ”

- David Spicer

“ excellent guitar. better than fender, ist class service from bax. ”

- Anonymous

“ All Good Purchased Hohner harmonica. The service was very quick and efficient and bought it at a competitive price. ”

- harpothehealer on YouTube

Bax Music Reviews

Customer Service - Good