Bax Music Reviews

4.0 Rating 1,989 Reviews

75 %

of reviewers recommend Bax Music

Company Reviews

Questions

Metrics

4.0

Based on 1,989 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Bax Music resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 42% of reviewers feedback is Bax Music resolves customer queries within an hour.

Helpful Report

(2 weeks ago)

86.32%

Industry Average

“ Fast, efficient service. Excellent product. Very pleased with transaction. ”

- Ian Armstrong

“ Very quick service from Bax. Very well packed and good delivery price. Excellent portable amplifier. ”

- Anonymous

“ Delivery was quick and well packaged and was best price I could find anywhere. Faultless service. I had hoped the Novation Summit would be a worthwhile purchase, and it certainly is! You can feel the build quality, and the sound blows me away. This thing is incredible. ”

- MobiusJohn

Bax Music Reviews

Customer Service - Good