Bax Music Reviews

4.0 Rating 2,287 Reviews

76 %

of reviewers recommend Bax Music

Company Reviews

Questions

Metrics

4.0

Based on 2,287 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Bax Music deliver? How long does Bax Music take to deliver? Does Bax Music deliver on time? How is accuracy and good condition of items delivered by Bax Music?

Returns

How is Bax Music returns process?

Customer Service

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How is Bax Music returns process?

Helpful Report

(3 weeks ago)

Greater than 84% of reviewers feedback is Bax Music returns process could be better.

Helpful Report

(3 weeks ago)

12.50%

Industry Average

“ Seem to have sales nailed but not returns. ”

- Anonymous

“ I could have fixed it myself, but didn't want to invalidate the warranty, so returned it using the Bax returns process with prepaid envelope etc. ”

- Nick Bennett

“ Now I have to return this damn box, but trying to fill out the returns form on the web is impossible. ”

- Nick

Bax Music Reviews

Returns - Difficult