Bax Music Reviews

4.0 Rating 1,989 Reviews

75 %

of reviewers recommend Bax Music

Company Reviews

Questions

Metrics

4.0

Based on 1,989 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

How is Bax Music returns process?

Customer Service

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How is Bax Music returns process?

Helpful Report

(2 weeks ago)

Greater than 83% of reviewers feedback is Bax Music returns process could be better.

Helpful Report

(2 weeks ago)

25.00%

Industry Average

“ The set was sold as "B-stock", which is merchandise in very good condition with signs of use, as is the case with returns/demonstration models. ”

- Dominik

“ This company is wholly incompetent. Customer service is appalling, returns procedure is worse. Use Gear 4 Music they are excellent. ”

- Marcus Donnelly

“ Refunds and returns process is very poor. ”

- Anonymous

Bax Music Reviews

Returns - Difficult