Bax Music Reviews

Name: Bax Music
Rating: 4.03

4.0 Rating 2,353 Reviews

75 %

of reviewers recommend Bax Music

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Metrics

4.0

Based on 2,353 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Bax Music 5 star review on 6th December 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the speed of delivery. Packaged very well”

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Posted 2 weeks ago

“Excellent service thank you. As described and arrived on time and in excellent condition well packed good value and quality can highly recommend this product and company. Will be using again.”

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Posted 1 month ago

“Great product, lovely sound... Great service, quick delivery, amazing communication.”

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Posted 1 month ago

“Just bought a little mark 58r head and a 102p traveler cab The delivery was well packaged and arrived in excellent condition and with in the time frame promised. Will definitely buy from bax music again”

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Posted 1 month ago

“Excellent product, excellent seller. Would definitely recommend to others”

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Posted 1 month ago

“I bought the Scout 12 portable speaker in the boxing day sale. Delivery was less than 48 hours. Easy to set up and use. Great sound even with the volume turned up. Look forward to taking it out on the road.”

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Posted 1 month ago

“I bought a Fazley Sunset Series Dawn HSS Sky Blue Electric Guitar with Gig Bag For £51. A real bargain and a well constructed guitar. Whe I started playing guitar in 1984 I never found anything near the quality of the Fazley for £50. 42 years later I am amazing at the build quality. The delivery time of Bax was 4 days and no extra cost. an amazing experience.”

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Posted 1 month ago

“The products were excellent quality and delivered on time even with xmas deliveries would definitely use again”

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Posted 1 month ago

“Excellent ordering process. Delivery 1 day earlier than expected and the Remo head fits perfectly on a vintage banjo. Also very competitive pricing, Thank you !”

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Posted 2 months ago

“Excellent value for money I don't know how you do it I have paid more the 3 times as much for a simeler guitar but they are not in the same class as fazley well done you need more adds on YouTube to promote you guitars well done and thanks”

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Posted 2 months ago

“Been using Remo pinstripe heads since the 80's. This was easily one of the best deals I've come across and delivered quickly.”

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Posted 2 months ago

“Impressed, fast and efficient service.”

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Posted 2 months ago

“The Mackie profx6v3 was at a good price compared to other sites, easy site to order from and delivery arrived in the estimated time, so for me it warrants 5stars.”

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Posted 2 months ago

“When I ordered the guitar I was in 2minds about the delivery. Firstly the courier. You only find that out when you've ordered it. Thankfully Bax use a reputable courier. Secondly after they went into receivership last year I thought that was it. Then they started up again. I sent a message and got a reply that they were back in business. I still wasn't convinced. Anyway the resonator guitar that I eventually bought was on my watch list since early last year. The price was right the stars aligned and I bought it. The guitar is a bargain price and with the free postage what's not to like. Thank You BAX music for your service.🎸👍🇬🇧”

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Posted 2 months ago

“Exellent value for money, light weight, well made load of catches to keep it firmly shut, not to to generous in length, the headstock of my jazz was a bit of a squeeze but fitted, great deal well worth the full price even better when on offer”

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Posted 2 months ago

“very good priced guitar just not ivory as described i am still happy with my purchase”

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Posted 2 months ago

“Guitar and case arrived in time and good value for money.”

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Posted 2 months ago

“Very prompt delivery and the sale prices are very good plus they seem to stock a hell if a lot more instruments than other retailers”

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Posted 2 months ago

“I use hauptwerk to play pipe organ samples on my two manual Roland Atelier at80r. I required an extra keyboard for the swell, when using a three manual sample set consisting of Choir Great and Swell. The Devine EX-Creator key XL usb/midi keyboard fitted the bill perfectly, as it is just the right size, key action is just right for my intended usage and connection to hauptwerk was instantaneous. Very pleased to recommend the instrument, at least for what I required it for.”

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Posted 2 months ago

“Very happy my outlaw telecaster i polished the frets and fret board changed strings and did the height and intonation.this guitar has more twang than my usa telecaster and would be proud to play this outlaw telecaster at my next gig.And what a price you will not go wrong in buying a Fazley outlaw telecaster.And i am thinking of buying the classic series telecaster..ps this company is in the UK.Rating A++++++.”

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Posted 2 months ago

Bax Music is rated 4.0 based on 2,353 reviews