Bax Music Reviews

Name: Bax Music
Rating: 4.04

4.0 Rating 2,306 Reviews

76 %

of reviewers recommend Bax Music

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Metrics

4.0

Based on 2,306 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Bax Music 5 star review on 6th December 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a Fazley Sunset series Jellyfish jazz bass,the bass arrived on time in good condition.The bass is of good quality considering the price and plays great after I set it up to suit my playing preferences.The pickups sound great especially on both individual settings,however when both pickups are on full it loses a bit of volume in which case I turn one pickup down a bit and that solves the problem.Everthing considered a great colour and finish,lovely roasted maple neck + great sounding bass at a very good price and excellent customer sevice from Bax music.”

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Posted 15 hours ago

“Purchased PB02 pedal board. Came exactly on time and with all the velcro and attachments. Very smooth transaction, excellent price for a very high quality and sturdy board. No problems whatsoever!”

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Posted 1 day ago

“excellent guitar. better than fender, ist class service from bax.”

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Posted 1 day ago

“Order process was quick and easy. Issues with Royal Mail tracking so didn't know when it was going to arrive,, however, it arrived with in the time stated so alll good. The case is very high quality. I have lots of keyboard cases, some are quite old but not one is as good or as strong as this Analog sustain case 37. Well done guys.”

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Posted 3 days ago

“The strings arrived as expected and were fitted to the ubass without hitch and are now settling down. One common problem remains is with the A string sticking in the nut groove making tuning more difficult. Have tried talcum powder and also pencil graphite without success.”

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Posted 4 days ago

“All Good Purchased Hohner harmonica. The service was very quick and efficient and bought it at a competitive price.”

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Posted 5 days ago

“I waited a while, almost 2 months. before posting my review of the Sire Larry Carlton T7 Flame Maple Natural Electric Guitar, First of all the ordering and tracking process with Bax went well. Delivery was on time and the guitar arrived well packed and intact. My initial reaction was that this guitar looks a lot better than the photos and it plays just as good as it looks and its not too heavy The neck gets a lot of good comments and yes it is that good to play. My only gripe is that sometimes it feels as though the high E string is a little too close to the edge of the fret board but I got used to that quite quickly I also found the guitar drifting out of tune quite a lot even with moderate playing. However a new set of strings and a set up seems to have fixed the tuning issues. The vibrato arm works extremely well and is easy to fix in place. Don't forget to adjust the little hex screw when first setting up the guitar as it's hard to see. One very small niggle is that the pickup screws appear to have rust on them but this is a minor issue. The Sire Larry Carlton T7 Flame Maple Natural Electric Guitar is a really lovely guitar and I would highly recommend it. However, note that this is not really a tele or a strat although I have managed to get some Fender like sounds from pick up positions 2 & 4. It has its own unique sound and style and it's really a pleasure to play.”

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Posted 1 week ago

“Excellent service great selection quality products super fast delivery highly recommend”

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Posted 2 weeks ago

“Bought a Sire L7 guitar from Bax. Great guitar for the money, good service from Bax, but the delivery from UPS was an absolute nightmare and the only thing that was unsatisfactory.”

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Posted 3 weeks ago

“Good clear website, huge range of instruments and very prompt delivery.”

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Posted 1 month ago

“Promp delivery, sound not too bad for such a small speaker.”

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Posted 1 month ago

“Great guitar, shame they dropped the price by £30 two days after i received it. Also a shame the bridge pickup was faulty, measured 240 m ohms, unusable!!!”

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Posted 1 month ago

“Excellent communication throughout with updates and tracking details. Guitar arrived as promised and the whole process took only three days. Packaging was excellent and the bstock product was almost as new. Will use again without any reservations.”

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Posted 1 month ago

“Bought a lovely guitar. Arrived on time, all in good order. Kept me updated on the carriage regularly.”

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Posted 1 month ago

“Best price, free postage, 3 year warranty, what's not to like? The Beetronics Swarm pedal is great too. It's a lovely sounding harmonizer with a great fuzz distortion.”

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Posted 1 month ago

“What a great find ! Fantastic on price ….. managed to get exactly what I required for half the price inclusive of postage Regular email updates on the progress of my purchase Delivered before allotted delivery date Was exactly as described Have since posted on Facebook about my experience with Bax Music regarding my purchase Great job & well done”

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Posted 2 months ago

“Great shopping experience :) Will continue buying again!”

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Posted 2 months ago

“excellent value headphones the samson 850 they do actualy sound pretty dam good and are comfortable on my ears to whether they are audiofhile i dont know and dont really care as already said they the sound ok to me good solid bass and likewise for the midrange and treble all good cannot fault them especially for the asking price i am well pleased.”

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Posted 2 months ago

“Puchased a studio rack from Bax. Arrived on time as requested. Great product, good service and communication. Would use again.”

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Posted 3 months ago

“Great value for the price l wanted a mod project and this guitar is ideal, no sharp frets pick ups sound good. The neck is cheap but ok machine heads do work, trem is good overall a guitar 🎸 to be a workhorse just add better hardware!”

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Posted 3 months ago

Bax Music is rated 4.0 based on 2,306 reviews