“Got me in the property quickly but 'played down' some parts of the requirements for passing the credit scoring and the inventory was very selective biased towards the landlord, especially the photographs- very carefully/ skillfully taken!
It would benefit all; including your staff if this was more honest at onset. Your system caused problems also, as I was unable to email through the images I had taken to show issues from the inventory and had to print it all out and post to you, a bit expensive and unnecessary surely in 2016?”
“We found that we had to chase people up including Beals just to get things moving. We were told we would probably be able to move by end of Dec & turned out to be end of Feb.
We asked for the sane solicitor as the seller & were given different one.
Made to come to meeting to discuss finance when we sorted our own.
Easy to talk to & friendly but need to keep on top of things.”
“We found Beals were really good with plenty of communication at all times. I knew exactly who was viewing my house at all times as I had an email sent for every appointment. Also the negotiation of the sale was handled really well.”
“Most helpful and courteous. Nothing is too much trouble , and l feel that both my property and myself are in very capable hands . I would definitely recommend them .”
“Beals were very speedy at giving us a valuation and sorting an open day as we required a quick sale.The first day they put our house on the market it sold.The only negatives are they werent very prompt at returning calls .I left various messages asking for advice and what was happening but rarely returned .I would recommend Beals .I have used there services before and always give a good service they just need to a little more attention to message taking and returning calls when they say they will.”
“Zoe was very helpful and informative at the first meeting, she even thought she had someone interested before we put our place on the market!!!
They managed to sell our place within a couple of days and were very helpful throughout the whole process.”
“Again I received an excellent service from Beals, particularly Leon and Christine who went the extra mile to sort out the problems of non-communicating solicitors! The Emsworth branch at least seems to provide refreshingly helpful, unpressured support that continues to the end of the transaction. I cannot recommend them highly enough.”
“When looking for a house we first had Matthew Rudd as our agent, he was better then we could of asked for. Every problem we had, Matthew sorted it as quickly as he could, and there were a fair few problems on our behalf! He was always happy to help and nothing was too much. We are now happily in our home that we absolutely love. We appreciate very much everything that Matthew had done for us, thank you very much!”
“Who said bigger is better. The personal attention and desire to engage one 2 one was evident from the off. The staff at Beales were knowledgeable, helpful and willing to negotiate all through the process of buying and selling property for me even though their prices were already more competitive than those of their larger competitors!
My advice........ trust them, they're good.”
“We found the staff very helpful, considerate of all circumstances and on the side of the customer. We were kept up to date with developments and involved at every stage.
On the down side, it would be helpful if you spelt the customers name correctly. e.g. my name is WOTTON yet this email was sent to WOOTON. It may be a small point but for many people it is important as it may well make the customer think that you don't pay attention to detail.”
