Beans Coffee Club Reviews

Name: Beans Coffee Club
Address: 17 The Limes, Hayley Green, Bracknell, 17 The Limes, Hayley Green, Bracknell, Bracknell
Rating: 4.41

4.4 Rating 306 Reviews

85 %

of reviewers recommend Beans Coffee Club

Company Reviews

Metrics

4.4

Based on 306 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat

Beans Coffee Club 5 star review on 27th May 2023

Chris Rolph

Beans Coffee Club 5 star review on 29th September 2021

Yaz Gale

Beans Coffee Club 5 star review on 27th July 2021

Paula Blair

Anonymous

Anonymous // 01/01/2019

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“Received my first brand which were lovely”

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Posted 4 years ago

“The coffee came in the post as expected, it was presented in a sealed bag plastic,it was fresh , I made a cup straight away, it tasted and smelt great, better than many that you can buy in a shop.”

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Posted 4 years ago

“Great coffee selections and always arrives on time”

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Posted 4 years ago

“This is fresh coffee at its best .when you first open the package the aroma hits you.an makes you tink your in a coffee bar for a second. An just wow .xx”

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Posted 4 years ago

“Package was a week late on first order. Second coffee was chocolate and toffee when specified fruity. Not impressed so far.”

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Posted 4 years ago

“It’s always exciting to get these coffee beans each month!”

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Posted 4 years ago

“Excellenty”

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Posted 4 years ago

“Terrific coffee and different every month. Love that I can review it as well. Very good customer service.”

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Posted 4 years ago

“Arrived when expected. Looking forward to our next flavour”

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Posted 4 years ago

“Have had a few coffee subscriptions from different companies, for me Beans provides best value for money,I get a variety of flavours in my weekly deliveries, good quality coffee, would recommend”

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Posted 4 years ago

“Poor service - didn’t receive anything after a week. Emailed to get a replacement sent out and still nothing, having emailed again it was meant to be sent out but hasn’t. Poor service honestly - Richard who replied to the email was very fast and friendly so the only good thing.”

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Posted 4 years ago

Hi James Thanks for you review. Unfortunately your order was lost in the mail. I appreciate this is frustrating. We know how important is it to get your coffee on time. Once you contacted us we raised an order for a replacement to be sent out from our roasting partner, before you could receive this you requested it to be stopped and your account cancelled which we did without question. I can see you had all your emails responded to within 24 hours and all of your requests were actioned. I am sorry that there was an issue, sadly they do happen from time to time. I hope that you will consider us again in the future.

Posted 4 years ago

“This is my first time to join subscription, great service and fast delivery, i have received the coffee beads within 2 days!! They provided me a really good beans which is based on my flavour and taste. Excellent!!!”

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Posted 4 years ago

“Great coffee. Really good to have info about the roasters & be able to feedback about how we liked each coffee. Also easy to pause if you go on holiday.”

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Posted 4 years ago

“The best coffee subscription out there. From design of the flavour profiling to the quality of service and product through the door, can’t fault it at all. Would highly recommend.”

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Posted 4 years ago

“Unfortunately, the beans I ordered were out of stock, though the payment had been processed (later I got a refund). Also, there is no shipping and delivery information on the website, so until I directly asked about the delivery, I didn't know when to expect the parcel. As for the coffee it hasn't been shipped yet, so I can't yet comment on that.”

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Posted 4 years ago

“You’ve probably sent this email a week too early. Beans haven’t even arrived yet. Ask me next week.”

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Posted 4 years ago

“Always sends a variety of very good coffees. Worth joining.”

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Posted 4 years ago

“Great coffee, once you’re in the groove then the delivery is reliable, only messed up once by sending me decaf but other than that very good”

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Posted 4 years ago

“Great range of coffees and it’s a hassle free way to taste from the selection of roasters. As a coffee addict, it’s a service I really value. Always first rate customer service also from the team.”

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Posted 4 years ago

“Really great coffee through the door, whether I’m self-isolating or have my freedom. Wonderful!”

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Posted 4 years ago

Beans Coffee Club is rated 4.4 based on 306 reviews