Beauty Base Reviews

Name: Beauty Base
Address: Unit13, Space Business Park, Abbey Road, Park Royal, Unit13, Space Business Park, Abbey Road, Park Royal, London
Rating: 4.69

4.7 Rating 6,519 Reviews

93 %

of reviewers recommend Beauty Base

4.7

Based on 6,519 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0208 963 5940

Email:

online@beautybase.com

Location:

Unit13, Space Business Park, Abbey Road, Park Royal,
Unit13, Space Business Park, Abbey Road, Park Royal
London
NW10 7SU

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Beauty Base 3 star review on 20th June 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When the order came to my door, the delivery man didn't even give me a chance to get to the door before he left. So I had to wait another day for the order, which was a bit inconvenient as I need that after shave. Bit annoyed with that if I'm honest. But other than that, all good!”

Helpful Report

Posted 9 years ago

Thank you James. We are sorry about the courier service but unfortunately they are a third party we use and have no control over them. Please do join our Facebook/Twitter pages to keep up to date with our offers and competitions running :)

Posted 8 years ago

“I am very happy with my purchases, which served as last minute Christmas gifts. I have been told by the recipients that the fragrances are subtle and light, we'll received overall. The only downfall for my self was the delivery I came home one evening to fin the package on my door step. When one lives in Central West London this is not ideal at all, however I did receive the order.”

Helpful Report

Posted 9 years ago

Thank you for your feedback Simone. We do apologise on behalf of the courier service but we have to rely on them and unfortunately sometimes they do let us down. We will look into this further and hopefully this wont happen again.

Posted 9 years ago

“It took a week for delivery but to be honest your very competitive price sold it for me. I hate paying through the nose and i would definately buy from you again.”

Helpful Report

Posted 9 years ago

Thank you Richard for your kind feedback. We are normally very quick in our delivery service but due to the high volume over Christmas we were slightly delayed and we apologise. Please ensure to join our loyalty scheme to receive a discount off your next order

Posted 9 years ago

Beauty Base is rated 4.7 based on 6,519 reviews