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Beauty Base Reviews

4.7 Rating 6,519 Reviews

93 %

of reviewers recommend Beauty Base

Company Reviews

Product Reviews

4.7

Based on 6,519 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0208 963 5940

Email:

online@beautybase.com

Location:

Unit13, Space Business Park, Abbey Road, Park Royal,
Unit13, Space Business Park, Abbey Road, Park Royal
London
NW10 7SU

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Beauty Base 3 star review on 20th June 2022

Beauty Base 5 star review on 14th June 2020

Beauty Base 5 star review on 3rd June 2020

Beauty Base 5 star review on 27th May 2020

Beauty Base 1 star review on 2nd May 2020

Beauty Base 4 star review on 28th April 2020

Beauty Base 5 star review on 27th April 2020

2

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price and quick delivery. I don,t know if its just my products but the fragrance doesn't last long enough. Not even an hour. I can only smell it, if I pick my coat and have a smell but a person sitting next to me will not be able to smell it at all. So, so disappointed!”

Posted 2 years ago

“My perfume arrived within a couple of days & the box was perfect & undamaged. The scent however, is not the same as I remember & it doesn’t last at all. Complete let down after I was so excited to receive it.”

Posted 2 years ago

“Coverage not great I had to mix with my double wear foundation”

Posted 3 years ago

“I ordered from beauty base at the beginning of the uk lockdown ( April 15th ) and recived quickly, products are good quality and long lasting. At the beginning of June I recived a letter from klarna saying I am over due my beauty base payment which I was confused about As I payed by Apple Pay not klarna after being on the phone to them it turns out that they didn’t actually process the payment until May 19th ( which is why it transferred to Klarna’s pay later service )which then bounced back into my account which I wasn’t informed about and still today 3rd July I am still trying to make this payment becuse the Klarna app still says I have nothing to pay and I’ve been on the phone with klarna multiple times. Along with this I am unhappy with the fact that information such as my email had been shared without me knowing. Good quality items but I should have been informed about what was happening. Would I buy from here again yes completely if there was a shop near me but not online again because I don’t want this to happen again.”

Posted 3 years ago

“I was waiting for almost 3 weeks to get my order. Without any update. They dispatched it just after I sent them an email with question where is my order.”

Posted 3 years ago

“Very poor perfume”

Posted 3 years ago

“I never got my product saying they delivered since 8th April but nothing is here I need some answers”

Posted 3 years ago

“Unfortunately, the 2 Clairol root touch up repair kits I bought did not come with the gloves that are needed to handle the bleach, so not very happy at all.”

Posted 3 years ago

“The fade cream states that it’s suitable for all skin types. I have dry skin and have been using it for a few days, it’s caused excess dry skin and itchiness and flakes all over my face. Very uncomfortable on the face feels like it’s full of chemicals. Wouldn’t recommend. It’s sad as many people did recommend this product. I guess it is a hit and miss and depends on how sensitive your skin is.”

Posted 3 years ago

“Review is better but the advert say every purchase come with sample i never received any,can you fulfilled what you put on beauty base site online”

Posted 3 years ago

“Didn’t really match my needs won’t be ordering again”

Posted 3 years ago

“Delivery took a while. Not satisfied with the products and the amount you get for the price you pay.”

Posted 3 years ago

“Purchased the Jimmy choo flash perfume that I’d seen on offer. I have concerns though that the fragrance is a fake as the smell does not last. Some other reviews say the same?”

Posted 3 years ago

“The item purchased did not match the scent or colour of my original purchased in Boots”

Posted 3 years ago

“The product delivered was NOT exactly what I wanted. As I only wanted one product, I was a tad disappointed .”

Posted 3 years ago

“Cannot give a review as I haven’t received it yet 😡”

Posted 3 years ago

“I didn’t receive one item and they haven’t got back to me yet . It was meant to be a eid gift and Eid is this week”

Posted 3 years ago

“Disappointed with an item and still waiting to hear back as to how I can return to them despite having asked a couple of times”

Posted 3 years ago

“Have not received my order as apparently it did not have my full address on it. I paid by paypal so I cannot understand why this happened.”

Posted 3 years ago

“I should have looked more closely at what l was getting for my money”

Posted 3 years ago

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Beauty Base is rated 4.7 based on 6,519 reviews