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Bedstar Reviews

4.0 Rating 1,330 Reviews
75 %
of reviewers recommend Bedstar
4.0
Based on 1,330 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 60%
Accurate And Undamaged Orders
Greater than 81%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
2.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Bedstar Reviews
Visit Website

Email:

support@bedstar.co.uk

Location:

98 High Street
Knaresborough
HG5 0HN

Write Your review

Anonymous
Anonymous  // 01/01/2019
This is not the first product we have bought from Bedstar and it will not be the last. The service was great and although we had a damaged drawer cover, the people at the call centre couldn't have been more helpful and a replacement was arranged straight away
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Posted 7 years ago
This is the first time I have used Bedstar and it was fantastic. I was able to view the product fully with the video demo online which was honest and impartial. The service was amazing,
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Posted 7 years ago
I was very pleased from start to delivery bed frame The online ordering was easy to complete. Arranging delivery on phone excellent service. To the the delivery arriving within timescale given. Very good service would recommend and I use again
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Posted 7 years ago
website easy to follow, ordering easy, communication from appliances online about delivery was spot on. The silentnight bed is great so far, easy to use, so thumbs up from me. You can't beat the price for what you get and it does exactly what it says in the description
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Posted 7 years ago
Excellent-I would recommend to anyone.
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Posted 7 years ago
I was very happy with the service I received. The bed arrived the next day. The bed is lovely and comfy. The lady I spoke to was very helpful!
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Posted 7 years ago
Excellent customer service! My son is extremely excited to get his new bunk bed! Thank you for all your help.
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Posted 7 years ago
Very professional help over the phone. Would recommend.
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Posted 7 years ago
Customer service team was very knowledgeable and accommodating with trying to get me the best bed. Highly recommended.
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Posted 7 years ago
Absolutely fantastic service. They had the best value beds I could find on the internet and the service was second to none.
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Posted 7 years ago
Customer service was fantastic from these guys, extremely helpful in getting me a bed delivered on time. The delivery men were fantastic!
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Posted 7 years ago
Good choice of beds at good prices I got the delivery the next day, which was a necessity for me. Great company
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Posted 7 years ago
Very helpful and quick in correcting delivery mistake that was made by myself! Fast and efficient
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Posted 7 years ago
It was a pleasure to deal with the customer service team, thank you for helping me out and answering all my queries. Will definitely recommend this company.
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Posted 7 years ago
Great service! Really Good customer service and very helpful.
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Posted 7 years ago
Easy company to deal with and great help! I needed a bed in a hurry and they were able to help I got this delivered straight away.
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Posted 7 years ago
I love my new bed! Everything arrived on time so I could plan round the delivery. Great mattress too.
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Posted 7 years ago
I am so very happy with the product - it is just right for my space and the service and advice that I received from everyone at Bedstar couldn't have been better and all at a reasonable price. If you are trying to find a bed that suits your specific needs this is the place for you!
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Posted 7 years ago
I searched for ages on the web to find a small double bed that was right for my terrace cottage and came across Bedstar. I couldn't recommend them highly enough. The Customer Support Team talked me through the alternatives (I wanted a headboard of a certain height) and I was sent three samples of the colours so that I could ensure that I selected the right one to match my wooden shutters. I thought delivery to Northern Ireland might be a problem (it sometimes is) but not with Bedstar - my bed arrived on the day and time it was expected and putting it up was straightforward
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Posted 7 years ago
Their divans are brilliant. A unique and brilliant concept which has allowed me to create a completely bespoke bed, turning my bedroom into something quite exquisite and dreamy
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Posted 7 years ago
Bedstar is rated 4.0 based on 1,330 reviews