Bedstar Reviews

Name: Bedstar
Address: 98 High Street, Knaresborough
Rating: 3.98

4.0 Rating 1,330 Reviews

75 %

of reviewers recommend Bedstar

4.0

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

support@bedstar.co.uk

Location:

98 High Street
Knaresborough
HG5 0HN

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Amy Howard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had to change delivery a couple of times, but it was no trouble for them. Bed is fantastic”

Helpful Report

Posted 7 years ago

“The bed was easy to order, and when there was a necessary change to the delivery date, we were contacted by phone in good time. The bed was delivered to our daughter's attic bedroom by two very helpful and friendly young men and it was very easy to assemble. Above all, it is very comfortable and being a low bed, has transformed a room which has some limited ceiling height. And all this at a price like the high street! Thank you very much.”

Helpful Report

Posted 7 years ago

“Great customer service and quality products. I am very happy with my new bed, comfort at its highest”

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Posted 7 years ago

“The only thing I dislike about my new bed is getting out of it in the morning!”

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Posted 7 years ago

“Amazing product. Super-fast delivery. Paid extra for Saturday delivery and bed was delivered as promised. High quality handmade product. Easy to put together, slats are far wider/thicker than any bed I have seen. Would highly recommend.”

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Posted 7 years ago

“Delivered within the given 2 hours, also had a half an hour pre-call. Then the drivers took it to the room of choice! WOW! Can’t recommend enough.”

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Posted 7 years ago

“Excellent service, great quality wood, easy to assemble (only screwdriver required).”

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Posted 7 years ago

“Fast and efficient delivery with kind delivery men, clean hands and no muddy boots! Brilliant”

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Posted 7 years ago

“I’ve ordered two bed frames from Bedstar and both times I’ve been really impressed with the service and the quality of the product. Their range is fantastic, and the customer service is great too. I honestly can’t fault them!”

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Posted 7 years ago

“The bed arrived on my chosen day and within the time specified.”

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Posted 7 years ago

“SO many colours and fabrics, didn’t know which to choose, so I got some fabric samples sent out, so I could match up with my curtains. The bedroom of my dreams… is now my reality”

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Posted 7 years ago

“It is great when British made products are presented so well on line, with so many options & the customer supports was fantastic - we love our new bed & mattress!”

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Posted 7 years ago

“Quality bed for reasonable price with excellent service. Will return when the next room is up for redecoration.”

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Posted 7 years ago

“Delivery was quick, and the bed is perfect. I needed one that would fit under the eaves without compromising on comfort. This is the most comfortable bed I have ever slept in and it looks stylish as well.”

Helpful Report

Posted 7 years ago

“I initially was a bit hesitant about ordering due to some of the negative feedback re delivery, BUT I would 100% recommend based on my experience. AMAZING. If I could give 6 stars I would.”

Helpful Report

Posted 7 years ago

“Bedstar has restored my faith in furniture. I recently purchased a divan set and I have never had a bed that was so well made and that went together so easily you will honestly not be disappointed with their products. The delivery was perfect and on time, I did however have one small issue with my furniture and they bent over backwards to get a replacement part out to me the following day really could not recommend any more highly”

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Posted 7 years ago

“Super Kingsize, Super Service, Super Comfy, Super Quality 😃 =Super Happy Customer!!”

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Posted 7 years ago

“Easy ordering, Progress texts all the way. Great delivery men.”

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Posted 7 years ago

“Good bed. Good customer service as well. The delivery was as agreed, on time and good delivery couriers. Would recommend this company.”

Helpful Report

Posted 7 years ago

“Samples sent out promptly, ordering, delivery update information and product excellent would recommend to others.”

Helpful Report

Posted 7 years ago

Bedstar is rated 4.0 based on 1,330 reviews