Bedstar Reviews

Name: Bedstar
Address: 98 High Street, Knaresborough
Rating: 3.98

4.0 Rating 1,330 Reviews

75 %

of reviewers recommend Bedstar

4.0

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

support@bedstar.co.uk

Location:

98 High Street
Knaresborough
HG5 0HN

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Amy Howard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered Saturday evening and delivered Tuesday lunchtime - you can't ask for quicker than that. Plus it was a really good price so overall, I would use again and recommend to others…”

Helpful Report

Posted 7 years ago

“Ordering was easy - and then received a 'phone call to check all the details were correct. Delivery was as promised.Price was good though annoyed they dropped the price of the bed by £16 a couple of days after I'd ordered”

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Posted 7 years ago

“I found this site quick and good price- delivery good and on time”

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Posted 7 years ago

“First time we have bought a bed on line and this experience could not be better. Strange how an on line purchase could appear more personal than visiting a shop; this was and the best bit was the delivery and in particular the guys who delivered”

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Posted 7 years ago

“Really happy with the service and will recommend your website to family and friends”

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Posted 7 years ago

“I would definately use them again, and have no trouble recomending to others. Easy to use website, prompt delivery, and great communication throughout.”

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Posted 7 years ago

“Very good service, good price, i ordered my mattress late on the Wednesday and it arrived at 8.50 on the Friday morning with the free delivery. Friendly delivery men. Would definatly use appliances online again”

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Posted 7 years ago

“Ordered on Thursday at 11.am, it arrived at 8:30am the next day, cant beat that!”

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Posted 7 years ago

“Bedstar is easy to use, well priced and with good stock availability. The representatives are friendly and helpful and the delivery service is the best I have encountered.”

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Posted 7 years ago

“Sales staff very patient and helpful i was ordering 4 items and they spent a lot of time advising me,delivery time was spot on 5* for that and delivery people were very good as well.”

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Posted 7 years ago

“From the ordering process until delivery I received fantastic customer service. I was kept informed every inch of the way and I was able to track my order. I would highly recommend this company to anyone.....fantastic. 10 out of 10”

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Posted 7 years ago

“Highly delighted with the whole experience... the right item I wanted at a competitive prive with outstanding sales service, interim updates to point of delivery, contact from delivery staff right tot he point it was placed in my bedroom”

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Posted 7 years ago

“Great company to deal with, they text and rang to confirm order, again the day before delivery and again on the day to narrow the time slot down. Two chaps delivered appliances a little after 8am on a mondayso there was no need to take a day of f work.”

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Posted 7 years ago

“After a lengthy search through the internet, Bedstar offered the best price. After completing our purchase on line I received a phone call to confirm the delivery date and was then kept informed with auto telephone messages the day before delivery and a text at 7am on the day to inform of delivery slot which was very helpful.”

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Posted 7 years ago

“The delivery experience was excellent, I wasn't happy with the first mattress I received and the returns policy and delivery of the second was again spot on.”

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Posted 7 years ago

“The product was delivered in two days as promised. I was kept informed all the time. The product was competitively priced.”

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Posted 7 years ago

“ordered on Friday about 9pm, delivered tuesday morning with no delivery charge. excellent service. thank you”

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Posted 7 years ago

“This was the first time I had made a purchase from Bedstar and I found the site easy to use and the staff so helpful. I called as I could not book an express delivery. The staff apologised and confirmed that one of my items was out of stock. I could however, have the other items the next day (Fri) with the out of stock item to follow on the Tuesday. I waited until the Tuesday and received all items at once.”

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Posted 7 years ago

“Loved the videos, product, service & price. Would definately recommend”

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Posted 7 years ago

“Excellent service from telephone order through to delivery. Constant contact regarding delivery both by text and phone calls from delivery driver. Delivered within time slot stated”

Helpful Report

Posted 7 years ago

Bedstar is rated 4.0 based on 1,330 reviews