Bedstar Reviews

Name: Bedstar
Address: 98 High Street, Knaresborough
Rating: 3.98

4.0 Rating 1,330 Reviews

75 %

of reviewers recommend Bedstar

4.0

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

support@bedstar.co.uk

Location:

98 High Street
Knaresborough
HG5 0HN

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Amy Howard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item delivered on appointment time, in good working order, and very well packaged by suppliers.Ordering and payment worked well.Excellent choices on-line, and saved quite a bit of money compared with showroom stores”

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Posted 8 years ago

“Very profesional and customer friendly”

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Posted 8 years ago

“Easy to order on-line no hassle, was able to choose which day for free delivery, informed early on day of delivery the time slot, able to check on-line also, kept me fully informed right up to delivery which was on time”

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Posted 8 years ago

“Good product. Great website. Good delivery time and info on same…”

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Posted 8 years ago

“excellent price great service quick delivery would definately use again”

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Posted 8 years ago

“Fantastic staff , delivery was very quick . I was kept completely up to date as to when the item would be delivered , and on the day before I received texts telling em to expect delivery next day and the drivers would be in touch , which the were .”

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Posted 8 years ago

“Website was very easy to use and I was confident I was getting a great price. I ordered on a Sunday evening for delivery Tuesady. I thought getting a text and voicemail on the Monday followed by a text, voicemail and a call on the Tuesday about my delivery”

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Posted 8 years ago

“EXCELLENT SERVICE.DELIVERED PROMPTLY AND ON TIME.EVEN DELIVERY MEN VERY GOOD .NO PROBLEM HASSLE FREE SHOPPING”

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Posted 8 years ago

“Good service good info. Too many automated phone calls and texts though”

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Posted 8 years ago

“I was recommended appliances online by my mum who has herself purchased a few beds from them. I found the speed of delivery very quick, ordered on a wednesday evening and my mattress was delivered free of charge on the Friday, can't get better than that! I received a text message and phone call on the morning of the delivery to tell me within a four hourly timeslot which time it would be delivered”

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Posted 8 years ago

“Ordering was simple and easy, price found was best on the net and once ordered was advised by phone and text every step of the way until delivered”

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Posted 8 years ago

“Fantastic company to order bedstar. Very efficient and loved the texts to let me know what day it would arrive and a further text day before to give me a time slot, brilliant!”

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Posted 8 years ago

“Excellent online company, cheapest by far. Very reliable, keep you up to date every step of the way. Their product reviews are second to none, always very honest. Will definately buy products from them in the future. Have recommended them to family and friends already. Keep up the good work”

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Posted 8 years ago

“Had the exact product we wanted, recycled old bed. Prompt delivery and always alerted on delivery time which was met and was also very quick visit by the two delivery guys”

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Posted 8 years ago

“Our first bed frame was received badly damaged but after a quick call We sorted out a prompt redelivery and pick up And got a new bed which was not damaged.”

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Posted 8 years ago

“I was firstly impressed with the web-site and the handy videos but it was the competitive price that attracted me and I was not disappointed thereafter. Their service was quite simply second to none.”

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Posted 8 years ago

“Brilliant customer service with excellent delivery options. Delivery men very helpful & moved bed where it was wanted. Definitely recommend them”

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Posted 8 years ago

“Ordered at 10.30am one day, and received at 10.00am the next day! Prompt and efficient service, and would certainly use again”

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Posted 8 years ago

“From start to finish there was no problems receiving our bed. Delivery was fast and efficient and we had phone calls to update us with arrival time. We would certainly recommend this company to our friends…”

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Posted 8 years ago

“Have contacted this company with regards to mattresses purchased from them. All i can say is that every single member of staff i have spoken to have been first class in the way they handled my enquiry. The company provide first class products and deliver a first class service, right from the initial purchase to the delivery. A Very courteous and professional company”

Helpful Report

Posted 8 years ago

Bedstar is rated 4.0 based on 1,330 reviews