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bedworks.com.au Reviews

4.6 Rating 564 Reviews

90 %

of reviewers recommend bedworks.com.au

Company Reviews

Product Reviews

4.6

Based on 564 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About bedworks.com.au:

A simple and consistent formula helped us become a trusted name for Sydney’s bed buying clientele – always offer the highest quality beds and bedroom furniture at the lowest prices. Our commitment to this goes so far, in fact, as to offer a best price guarantee on all our products! We have established premium relationships with the best bedroom furnishing suppliers and can always offer the best prices on their products. On top of this, we routinely offer free delivery and slash prices on select products and services by up to 30% in our seasonal promotions. We realise that buying beds, mattresses and bedroom furnishings is quite an investment in time and care, and we are dedicated to making it as affordable for you as possible. Choose your next bed at BEDWORKS!

Visit Website

Phone:

1800 940 596

Email:

social@bedworks.com.au

Location:

Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048,
Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048
Sydney
2048

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bedworks.com.au 5 star review on 13th February 2023

bedworks.com.au 5 star review on 17th September 2022

bedworks.com.au 5 star review on 6th August 2022

bedworks.com.au 5 star review on 6th August 2022

bedworks.com.au 5 star review on 10th June 2022

bedworks.com.au 5 star review on 23rd May 2022

bedworks.com.au 5 star review on 23rd May 2022

14

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our third purchase from Bedworks, which speaks for itself. This was a special order for a Euro Queen size. Bedworks charged a fair price and had it delivered 2 weeks earlier than their original time estimate. The mattress is very comfortable.”

“We are very satisfied with this bed frame. It’s a discrete design and now our second bedroom has more space. The varnish looks great. Overall it looks great quality. The bed parts arrived with protective wrap and this was not at all excessive. We got great advice to put felt at the bottom of the frame legs and we easily did this before putting it together. Now I can move the bed around on floorboards easily.”

(Online) -

“Bed works provided personal follow up service after an online purchase. Delivery went smoothly and the product arrived in good condition supported by polite and helpful courier/ removal team thank you”

(Online) -

Thank you so much for sharing the fantastic service you received from our wonderful team members, Suzanne. Regards, BedWorks

“Extremely satisfied!! Gil’s friendly, knowledgable, professional, and direct approach, made it easy for me to pick the right mattress. She gave her advice freely and in a very friendly manner. Would highly recommend Gil and Bedworks to my family and friends Thank you!”

Thank you for your glowing review! We're thrilled to hear that you had an extremely satisfying experience with our colleague Gil. Our team takes pride in providing friendly, knowledgeable, and professional service to help customers find the perfect mattress. It's wonderful to know that Gil's valuable advice made it easy for you to make the right choice. We appreciate your recommendation and are grateful for your trust in us. If you or your family and friends have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help. Thank you for choosing Bedworks, and we hope you enjoy your new mattress for many nights of comfortable sleep!

“Excellent service”

(Online) -

“I am amazed how easy it was to put together I’am so please with the solid construction as well I would recommend this bed”

(Online) -

“My bed frame arrived in perfect condition well before the time frame I was given when I ordered it. It was well packed and the delivery man helped unpack it for assembling. It was easy to assemble following the numbered pieces. Customer service was also excellent as I changed my mind about the bed clearance and there was no fuss. The amendment was made and I was emailed the change. I cannot fault BedWorks and highly recommend the company.”

(Online) -

“Outstanding delivery, worth the wait. I love my mattress so much”

(Online) -

“The customer service was unmatched, I was informed every step of the way, before the servicemen arrived, exactly on time, during the installation and unpacking, and everything was immaculate afterwards.”

(Online) -

Thank you for your wonderful review, Jann! We're delighted to hear that you had an unmatched customer service experience with us. Our team takes great pride in providing clear and timely communication throughout the entire process, from the moment of purchase to the installation and unpacking. We understand the importance of keeping our customers informed and ensuring a seamless experience. It's fantastic to hear that our delivery team arrived exactly on time and that you were well-informed at every step. We aim for professionalism and attention to detail, so we're thrilled that everything was immaculate after the installation. Thank you for choosing our services, and we hope to have the opportunity to serve you again in the future. If you have any further questions or need any assistance, please don't hesitate to reach out. Your satisfaction is our priority, and we truly value your support!

“Fantastic Service, delivery flawless will use again”

(Online) -

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our service and that the delivery went flawlessly. Providing exceptional service and ensuring a smooth delivery process are top priorities for us. We appreciate your trust in our brand, and we're glad to know that we met your expectations. We look forward to serving you again in the future and providing you with the same level of excellence that you experienced. If you have any further questions or if there's anything else we can assist you with, please feel free to let us know. Thank you for choosing us, and we truly value your continued support!

“Efficient, good communication. I ordered online, so didn't have much personal interaction. The Delivery guys were punctual, cheerful and friendly. The only delay was the Christmas-New Year break.”

(Online) -

Hi Antoinette, thanks for sharing your Bedworks shopping experience. We're delighted to hear you are happy with our products and service. Thanks for choosing Bedworks! Regards, BedWorks Team

“Very very comfortable and happy with our purchase.”

Thanks for sharing your shopping experience. We're delighted to hear you are happy with our products and service. Thanks for choosing BedWorks!

“Amazing customer service. Gil show us all the options and helped us choose the best bed for our home. The bed was delivered on time. I’m impressed with the product quality and it fitted perfectly in our master bedroom.”

(Online) -

Hi Luciana, Thank you so much for your lovely review! We are so glad to hear that your custom-made upholstered bed base met your expectations! Regards, BedWorks Team

“Good service good delivery good mattress”

(Online) -

Thank you for your 5-star rating James! We're delighted to hear you are happy with your new mattress and our delivery service. Regards, BedWorks Team

“Awesome advice and price on a bed I purchased. Very friendly staff and extremely patient. Would highly recommend.”

“Purchased online, i did need to call up a few times to follow up but was an easy purchase.”

“Great service and delivery”

Thank you for your 5-star rating Neil! Let us know if we can help out with any other bedroom furnishing products. Regards, BedWorks Team

“A great variety, of all categories/sub categories advertised. Very knowledgeable, walking encyclopaedia of their own stock. Encouraged comparison, not pushy, allows customer to have their own experience”

Hi Anne, thank you for 5-star rating & sharing this lovely feedback - we really do appreciate it. Regards, BedWorks

“Extremely pleased with this purchase! Perfect for a small space!”

(Online) -

We're delighted to hear you are happy with your custom-made bed, Asu. Thanks for sharing your 5-star rating- it's much appreciated! Regards, BedWorks Team

“Good communication, delivered within the time window. The bed is really good. Exactly what I was looking for. Overall great service and product”

(Online) -

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bedworks.com.au is rated 4.6 based on 564 reviews