bedworks.com.au Reviews

Name: bedworks.com.au
Address: Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048, Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048, Sydney
Rating: 4.57

4.6 Rating 577 Reviews

90 %

of reviewers recommend bedworks.com.au

4.6

Based on 577 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About bedworks.com.au:

A simple and consistent formula helped us become a trusted name for Sydney’s bed buying clientele – always offer the highest quality beds and bedroom furniture at the lowest prices. Our commitment to this goes so far, in fact, as to offer a best price guarantee on all our products! We have established premium relationships with the best bedroom furnishing suppliers and can always offer the best prices on their products. On top of this, we routinely offer free delivery and slash prices on select products and services by up to 30% in our seasonal promotions. We realise that buying beds, mattresses and bedroom furnishings is quite an investment in time and care, and we are dedicated to making it as affordable for you as possible. Choose your next bed at BEDWORKS!

Visit Website

Phone:

1800 940 596

Email:

social@bedworks.com.au

Location:

Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048,
Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048
Sydney
2048

Write Your review

Tell us how bedworks.com.au made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

bedworks.com.au 5 star review on 13th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, friendly and helpful office and delivery team and very comfortable bed!!!”

Helpful Report

Thank you for your review!

“I am very happy with my experience shopping with BedWorks. The bed base was delivered in good condition and the delivery guy was peasant and helpful. We were able to assemble the base without any issues and the bed base looks good and provides a firm base for our mattress.”

Helpful Report

“Great product & customer service and plus super fast next day delivery! Very happy!”

Helpful Report

“Delivery has been very smooth. Thank you!”

Helpful Report

“The Best mattress I have ever bought, its sensational , very comfortable and the service from Bedworks is the best ever. 5 star rating”

Helpful Report

Hi Sarantis Thank you so much for your kind words, and thank you for supporting Bedworks business in our Sealy range. Bedworks aims to deliver the best bedroom sleeping essential and customer service and establishes a trusted local store for Sydneysiders. That's why we partnered with Sealy and become an authorised Sealy distributor. Our intro Sealy deal is definitely the best value of money in Sydney. It's been a pleasure to have you as a customer, and we hope to assist you again soon. Should you have any further question or mattress needs, please do not hesitate to give us a call. Enjoy your sleep! Bedworks Team

“Quick, efficient”

Helpful Report

Thank you for your review!

“Having done my order from my hospital bed I was pleasantly surprised when your team arrived to the waiting family member on hand. I was delighted to find when I was discharged from hospital that the beds were all set up”

Helpful Report

“Efficient easy transaction. Ensemble base as described. Fast delivery. Good customer service”

Helpful Report

Thank you so much for your review!

“The two men delivered and set up my king-single bed efficiently and cheerfully, and moved it around twice while I decided where best to place it. They also helped my daughter re-position a blind that had fallwn down.”

Helpful Report

Hi Deborah Thank you so much for your review! We are proud of our delivery team for offering "extra mile" service, and it's great news for us that our overall service and the product have been delivered to your full satisfaction. Should you have any further question or need an extra bed, please don't hesitate to contact us back again! Thank you for supporting Bedworks business. Cheers Bedworks Team

“Super fast delivery Great bed Lovely delivery blokes Very very easy Thank you Lee”

Helpful Report

Hi Lee Thank you for your kind words! We are so glad that our delivery team delivers a fantastic service. At Bedworks, we treat customer satisfaction very seriously. We keep improving our delivery process and training our staff with better delivery skills. It's also great news that the quality of the base + mattress has been approved for your satisfaction. It's a pleasure to have you as a customer, and we hope to assist you soon again. Should you have any further question, please do not hesitate to contact us at 1800 907 578. Enjoy your sleep! Bedworks Team

“Great product and service”

Helpful Report

Thank you for your review!

“Quick and reliable”

Helpful Report

“Service: It was pretty cool. The manager, Gisele, was very knowledgeable. She may come across as brash and strong but its for your own good. She said, and I quote, “I cant sell you a bed that i know will hurt you. I also dont want you to get a frame that will break easily”. I find that honestly endearing and I appreciate that. The process from start to finish was quick, smooth and easy. Product Quality Amazing! The mattress and base was well packaged when it arrived. To be honest we had a hard time unpacking as the packaging was very thorough. When we finished the unboxing, the products were clean and pristine. The mattress is absolutely a dream to sleep in. Ive gotten tons of compliments about how pretty my Alfie Bedframe is!! Delivery Prompt. Polite. Quick! Kudos to sandy and team. I recommend bedworks anytime!”

bedworks.com.au 5 star review on 6th September 2019

Helpful Report

(Stanmore Showroom) -

Hi Ron Thank you so much for your review! We are happy to hear that our product and service have been delivered to your full satisfaction. It's very important for us providing premium customer service from in-store to door-to-door delivery and creating a hassle-free shopping experience for the customer. We are glad to hear that our Stanmore team and the delivery team deliver a high-quality service for you. And thank you for supporting Bedworks business. It's a great pleasure to have you as a customer, and we hope we can assist you again soon. Should you have any further question, please do not hesitate to contact us. May the power in your sleep :) Cheers Bedworks Team

“Excellent service”

Helpful Report

Hi Chad！ Thank you so much for your feedback. It's very important for us to know that the service has been delivered to your full satisfaction. We want to say thank you for supporting Bedworks business and for giving us a chance to assist you. Should you have any further question, please don't hesitate to contact us again. May the power flow to you in sleep! Bedworks Team

“I recently purchased a sofa bed from bedworks. When I first walked into the store, the salesperson explained to me about the differences and let me try the products. The product quality is great and not to mention that the services are great up to the delivery.”

Helpful Report

(Stanmore Showroom) -

Hi Ricky Thank you so much for your kind words! We are delighted to hear that Bedworks service and product have been delivered to your full satisfaction. It's very important that you like the innovation living sofabed. It's our pleasure to serve you, and we are looking forward to serving you again. Should you have any further question for your purchased item or new inquiry, please don't hesitate to contact us at 1800 940 596. Have a wonderful day! Bedworks Team

“Very good beds, we bought 2. Easy to construct, good quality materials, look great and very sturdy. We are happy with the beds and the service.”

Helpful Report

Hi Irene Thank you so much for your kind words. We are delighted to hear that the service and Rio Upholstered Bed Frame you ordered have been delivered to your full satisfaction. Your opinion is important for us to evaluate the product quality and service delivery. The slats of Rio Upholstered Bed Frame are 18mm heavy-duty wood to keep your mattress securely supported. And it's been a popular product for the value of money. It's been a pleasure to serve you as a customer, and we would be more than happy to serve you again. Should you have any further question, please don't hesitate to contact 1800 940 596. May the power be in your sleep! Bedworks Team

“Very helpful and friendly”

Helpful Report

(Stanmore Showroom) -

Thank you for your review, Francisca!

“Great service and product. Very helpful staff.”

Helpful Report

(Stanmore Showroom) -

“Great product and service. Very helpful staff.”

Helpful Report

(Stanmore Showroom) -

Thank you for your review Sam!

“Ordered after 4:00pm and delivered the next day at 11:00am - amazing. Quality of the bed base is very good. I haven't slept on it as it's in a guest room. Only concern is it only came with 6 legs but there are 9 holes in the base. No instructions as to where the legs should be - as in 3 across the top and bottom or 3 down each side?”

Helpful Report

Hi Sharon Thank you so much for your review. We are excited to hear that all our service and product are delivered to your full satisfaction. We aim to deliver the desired sleeping experience as soon as possible, that's why we offer next-day delivery for any in-stock product in the Sydney Metro Area. The Slumberzone Ensemble Base you ordered is a high-quality slatted base that requires minimum assembly effort - hand screw the leg to the hole, no tool is needed. It's recommended that put two legs in the front, middle and the back to keep the best balance. I hope this addresses your concern. Should you have any further question, please don't hesitate to call 1800 940 596. We are here to help! Have a wonderful day, Sharon! Bedworks Team

bedworks.com.au is rated 4.6 based on 577 reviews