Beer Merchants Reviews

Name: Beer Merchants
Address: Unit B10 Larkfield Trading EstateNew Hythe Lane, ,, Larkfield
Rating: 4.66

4.7 Rating 3,882 Reviews

95 %

of reviewers recommend Beer Merchants

4.7

Based on 3,882 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Beer Merchants:

Great beer to your door.

Visit Website

Phone:

01622712960

Email:

support@beermerchants.com

Location:

Unit B10 Larkfield Trading EstateNew Hythe Lane, ,
Larkfield
ME20 6SW

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Beer Merchants 5 star review on 3rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service - beers arrived promptly and in great and plentiful protective polistirine chips!”

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Posted 8 years ago

“I ordered 4 beers. This came to £20.95 with delivery (£6.75 for delivery, which is ridiculous when there is a 3-4 day wait). Only 3 of my 4 beers turned up. Cheers.”

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Posted 8 years ago

“Very good value for money, but the packaging was way over the top. I ordered 28 cans of beer and I got 2 huge boxes full of padding and cardboard. Felt wasteful.”

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Posted 8 years ago

“Great website offering vast amount of craft beers. Look forward to purchasing more items”

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Posted 8 years ago

“Great selection, fast delivery. Could improve a little of email communication but recommended all the same”

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Posted 8 years ago

“A few incorrect items in the order (cheaper ones too!) emailed twice and only heard back once asking for my order number but no response after I gave it. Would avoid and try elsewhere.”

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Posted 8 years ago

Hello Andrew, very sorry that you suffered this error, we are more than happy to send out your beers, we have introduced a new system recently and I am sorry to say it looks like it didn't work for you in this case. Please let us know on info@beermerchants.com if you want a re-send.

Posted 8 years ago

“Fantastic service, fantastic beers. Thumbs up all round”

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Posted 8 years ago

“Great service, one of the few UK suppliers of Kona Brewing Co Beers - so a favourite!”

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Posted 8 years ago

“No problems with products or delivery, however my last order was missing a couple of items. I used the online enquiry form to leave my details etc but received no reply. I should have telephoned I suppose, but put it down to a one off as I have had a couple of previous orders with no problems whatsoever.”

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Posted 8 years ago

Hello mark, apologies for this, we cannot find your contact form, I guess it is stuck on the internet somewhere, would you like us to send you replacements out? Please contact us at info@beermerchants.com to let us know.

Posted 8 years ago

“Excellent! Great service & all packaged well & delivered promptly. Will use them again & recomend them to my friends.”

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Posted 8 years ago

“Excellent company to buy from, great prices, great delivery and superb customer service. On occasion when something has gone wrong (wrong beer delivered) they have sorted it quickly and to a standard above my expectations.”

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Posted 8 years ago

“Lovely beers and very quickly and securely delivered - Top marks!”

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Posted 8 years ago

“Great beer. Unfortunately, very poor delivery service through parcel force.”

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Posted 8 years ago

“Good selection and price”

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Posted 8 years ago

“Great products and service. Prompt too. Well done - highly recommended:)”

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Posted 8 years ago

“Fantastic selection of beer at reasonable prices. My only qualm with the site is that sometimes it can be painfully slow to respond - an issue with your hosting provider maybe?”

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Posted 8 years ago

“My order arrived very quickly and with everything intact! It became a very much appreciated engagement present and the recipients couldn't be happier. I'd definitely use Beer Merchants again in the future as they were the only company I could find that would ship Brugse Zot to the UK.”

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Posted 8 years ago

“You have the best beer selection of any website but the worst pricing structure for delivery. £7 regardless of quantity is not good enough when Beer Hawk have a much fairer system.”

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Posted 8 years ago

“Good website and will buy from again :)”

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Posted 8 years ago

“brilliant service - happy days. Would order more but I don't want to drink too much !!!”

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Posted 8 years ago

Beer Merchants is rated 4.7 based on 3,882 reviews