Beer Merchants Reviews

Name: Beer Merchants
Address: Unit B10 Larkfield Trading EstateNew Hythe Lane, ,, Larkfield
Rating: 4.66

4.7 Rating 3,882 Reviews

95 %

of reviewers recommend Beer Merchants

4.7

Based on 3,882 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Beer Merchants:

Great beer to your door.

Visit Website

Phone:

01622712960

Email:

support@beermerchants.com

Location:

Unit B10 Larkfield Trading EstateNew Hythe Lane, ,
Larkfield
ME20 6SW

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Beer Merchants 5 star review on 3rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Positives: Range of beers available, email communications (style and frequency) Negatives: 1. choice of courier. Nothing. It problems with Parcelforce - missing delivery, erroneous instructions for collection, difficulties contacting them. Cost 2. Still having to pay courier costs despite walking around my town, knocking on doors, trying to find my beer! No offer of a refund or compensation. 3. Beers on the site which aren't available.”

Helpful Report

Posted 8 years ago

“Great selection of beers. Easy website. Great delivery service. Great packaging of the package. Hard to fault. If only it was free.”

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Posted 8 years ago

“3 or 4 orders so far, including 1 for my wedding in France Delivery is quick Prices are Good Perfect service so far !”

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Posted 8 years ago

“Great beer at competitive rates. Disappointed with the packaging which was a tad over the top (whilst it did make me laugh at remembering my grandparents stuffing such polystyrene into the loft for insulation). I did write to ask if they'd observed delivery methods of wine merchants who don't go so overboard and they told me they'd just changed their packaging, so I will give them another go, otherwise I'll just be back to my local off licence.”

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Posted 8 years ago

“Worst packaging of beers I have ever seen. 4 Cantillons left to roll about in a box with zero protection”

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Posted 8 years ago

“really good range of beers, good delivery service, parcel arrived very promptly, I had to amend my order it was no problem for them, would definitely recommend”

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Posted 8 years ago

“Prompt service from order to delivery. Delivered to my specifications, with delivery costs at a good price.”

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Posted 8 years ago

“Excellent, fast delivery. Very professional and neat packaging. Lovely tasting beer! I had it once in a Belgian restaurant, and this was the only high street/online beer seller that stocked it. The delivery was so fast, it came well in time for my birthday celebrations. I will definitely keep recommending Beer Merchents.”

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Posted 8 years ago

“I ordered a delivery from spain by their web store and it came perfectly. It arrived to my home by ordinary mail 5 days later.”

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Posted 8 years ago

“Easy to use website with good product information. My order arrived promptly and was trackable allowing me to ensure I was available for the delivery.”

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Posted 8 years ago

“Absolutely perfect and quick delivery, although I ordered from abroad! I can highly recommend beer merchants!”

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Posted 8 years ago

“The best beers delivered super quick.”

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Posted 8 years ago

“When I ordered the beer the estimated shipping was 6.70 so i went ahead with a £25 purchase but i have just received the invoice and the shipping and handling was £15 and the cost was much more than i had expected.”

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Posted 8 years ago

Hello, Sorry you didn't see the shipping, it changes when you put your country in, but does start at the default UK mainland shipping price. Apologies that you didn't see it before paying,

Posted 8 years ago

Hello, Sorry you didn't see the shipping, it changes when you put your country in, but does start at the default UK mainland shipping price. Apologies that you didn't see it before paying,

Posted 8 years ago

“Great beers. Fast delivery. What more could you want!”

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Posted 8 years ago

“A very easy site to use, competitive prices and excellent delivery”

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Posted 8 years ago

“Nice beer, perfect delivery! I miss riegele michalei in your supply! Have a nice weekend!”

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Posted 8 years ago

“Excellent packaging and speedy delivery.”

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Posted 8 years ago

“Great selection, quick delivery”

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Posted 8 years ago

“Excellent quick service !”

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Posted 8 years ago

“great selection of beers, but spolied by sending the wrong beer and extremely poor replacements when stock runs out”

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Posted 8 years ago

Beer Merchants is rated 4.7 based on 3,882 reviews