Beer Merchants Reviews

Name: Beer Merchants
Address: Unit B10 Larkfield Trading EstateNew Hythe Lane, ,, Larkfield
Rating: 4.66

4.7 Rating 3,882 Reviews

95 %

of reviewers recommend Beer Merchants

4.7

Based on 3,882 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Beer Merchants:

Great beer to your door.

Visit Website

Phone:

01622712960

Email:

support@beermerchants.com

Location:

Unit B10 Larkfield Trading EstateNew Hythe Lane, ,
Larkfield
ME20 6SW

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Beer Merchants 5 star review on 3rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast, friendly, quality overall. I could give half a minus point for the packaging - the cans on the side could move freely (not sure what bottles would do...) and the documentation wasn't enough for the customs. But minor hassle anyway.”

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Posted 8 years ago

“The courier damaged the Belgian beer case I bought. Beer merchant replaced the beers that were missing and I had them within 36 hours. That's good customer service. I will almost certainly be buying my Christmas booze off beer merchant. Good job guys. James reed Newcastle upon Tyne”

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Posted 8 years ago

“Excellent service. Would recommend.”

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Posted 8 years ago

“Well actually im David McDonald...I ordered tje beer as a gift for my son Darius...The beer and service is excellent. Thank you.”

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Posted 8 years ago

“Although there was a problem with the package being broken during transit, this was not the companies fault, the problem was fixed immediately and I received a new delivery the day after it was reported broken. Fantastic service, would definitely recommend.”

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Posted 8 years ago

“Great range at very reasonable prices, site easy to use and payment and delivery seamless. Thank you.”

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Posted 8 years ago

“Order was delivered on expected date. Will order again from here.”

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Posted 8 years ago

“Very good quick and well packed.”

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Posted 8 years ago

“I wanted to collect beer from depot, no problem at all correctly filling out order and collection was easy and efficient. After a quick phone call the helpful friendly guy at the depot was walking out with my beer as I pulled up......super service, will be using you guys regularly from now!!”

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Posted 8 years ago

“Easy to order and fast delivery”

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Posted 8 years ago

“Excellent selection of beers from breweries around the world. Delivery always prompt and great customer service.”

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Posted 8 years ago

“Great beer selections! I will be using Beer Merchants from now on!”

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Posted 8 years ago

“They've pretty much got everything perfected. They were the best price, they dispatched the same day, the beer was packaged better than anyone else has ever one it, and I will gladly keep using them. Rock on, you lovely people!”

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Posted 8 years ago

“For being a company that ships fragile glassware not just around UK but even Europe this most be the worst packaging I've ever seen. Bottles standing on their own with just thin cardboard pieces between then. Box itself was torn apart just form people lifting it. Just a miracle that everything in my box survived. My friend wasn't as lucky sadly and had a bottle break. Limited bottle as well so they couldn't (wouldn't) send a new one, all he get was money back for the bottle and shipping fee. Not likely to use this service again until I get verification that they start using bubble wrap or something more to protect the goods.”

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Posted 8 years ago

“Ordering was easym the choice of beers very good. I will be back”

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Posted 8 years ago

“Everything came the next day, really well packaged. It was easy to buy and the people I got the beavertown print and glasses for were made up. Can't wait to buy more soon!”

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Posted 8 years ago

“Easy to order and good communication. Parcel arrived when I was told it would”

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Posted 8 years ago

“Everything was good except the most important thing, and that is being able to deliver all beers in a good condition or infact getting all beers at all. The packaging is the worst i have ever seen from a webbshop that sells beer. No using of boubble wrap or anything, the beers are just placed in a thin cardboard box. Even worse is that you guys are happy with they way you pack the beers. I will never buy anything again until i know the packaging of the beers are done in another way.”

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Posted 8 years ago

“Very fast service Excellent packaging Fairly priced”

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Posted 8 years ago

“Quick and efficient, I would certainly recommend them!”

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Posted 8 years ago

Beer Merchants is rated 4.7 based on 3,882 reviews