Beer Merchants Reviews

Name: Beer Merchants
Address: Unit B10 Larkfield Trading EstateNew Hythe Lane, ,, Larkfield
Rating: 4.66

4.7 Rating 3,880 Reviews

95 %

of reviewers recommend Beer Merchants

4.7

Based on 3,880 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Beer Merchants:

Great beer to your door.

Visit Website

Phone:

01622712960

Email:

support@beermerchants.com

Location:

Unit B10 Larkfield Trading EstateNew Hythe Lane, ,
Larkfield
ME20 6SW

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Beer Merchants 5 star review on 3rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick turnaround of my order at peak time with plenty of comma as & when required, beer arrived on time in perfect condition, so a very happy chap!”

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Posted 6 years ago

“All excellent service”

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Posted 6 years ago

“Great! Will definitely use again.”

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Posted 6 years ago

“Excellent service in the run up to Christmas.”

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Posted 6 years ago

“I ordered a siren barrel aged carribean stout. The one in the box was the non-barrel aged version. Was a bit displeased.”

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Posted 6 years ago

“Very good service from the team, kept me informed of my package and parcel force delivered my item promptly. Very reasonable prices as well.”

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Posted 6 years ago

“Well at least my 10th time of ordering off you and I've recommended you to others, so obviously I think you are great....”

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Posted 6 years ago

“Delivered as promised, happy with the beers for a hoppy Xmas”

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Posted 6 years ago

“Great range of products and excellent customer service. Always my first choice.”

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Posted 6 years ago

“Apart from great beer, really helpful with great communication”

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Posted 6 years ago

“The website could do with some improvements. There should be a process for collection as when I did so I had no idea where to go and the 2nd time I was in the staff member who happened to be around didn't know what to do.”

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Posted 6 years ago

“Relatively good selection of beers at a good price let down by the lack of next day delivery.”

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Posted 6 years ago

“Excellent service, order dispatched quickly”

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Posted 6 years ago

“Easy to navigate site. Lots of quality beers to chose from, some great bargains. I loved my purchase, fantastic value. Fast delivery.”

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Posted 6 years ago

“Good selection available, reasonable delivery prices, delivered when expected”

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Posted 6 years ago

“I did not get an email/text advising me of delivery. Good job my neighbor was in! Quick service though.”

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Posted 6 years ago

“I ordered a case of beer and not all of it turned up. I called customer services who were very helpful and refunded immediately as said beers wouldn’t be back in stock until after the new year. Your website’s stock clearly isn’t updated in real time as orders are placed else this wouldn’t have happened. Get in touch if you’d like to discuss upgrading your WMS/ECOM platform!”

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Posted 6 years ago

“delivered on time excellent packaging”

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Posted 6 years ago

“Damaged and dirty products, poor response from customer support. Substituted a Rye IPA for a porter just because the artwork was similar. Found the same beer for less on the highstreet!!”

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Posted 6 years ago

“prompt delivery - well packaged”

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Posted 6 years ago

Beer Merchants is rated 4.7 based on 3,880 reviews